Sathish Kumar Email & Phone Number

4 years of experience in Technical Sales Support (Project Leads, Material Take-Off, Quotation, Lay Schedule, Line Drawing & Document Control)

Listed skills include Customer Service, Leadership, Sales, Pre Sales, and 20 others.

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  Junior Engineer, Technical Sales Support @ Mcwane India Pvt Ltd

  Mcwane, Inc.

  Oct 2014 - Present - Coimbatore Area, India

  Provide pre-sale supports (Project Leads) to the sales team.Request the new projects using the customer inputs in the nationwide pre-construction software and follow-up to post the required drawings / specifications to complete the project.Receives, reviews and enters customer orders in CRM (Sales Logix).Successful track in a customer needs or services.Responsible for building and maintaining relationships with an established base of accounts through excellent customer service.Handles inquiries about status, shipping, and standard pricing of products and/or services for all customers.Maintain data such as pricing sheet, submittals individually as well as on our share drives.Provides all information necessary to satisfy customer inquiries, offers alternatives to help resolve problems, follows up on quotes, provides submittals and/or certifications when requestedWork closely with project owners, engineers to obtain required information needed to start the project efficiently.Provide Capital Improvement Plan (5-10 Years) which provides a planning schedule and identifies options for financing the plan.Provide support to increase by 10 % of overall Sales Support Services.Calculate Restraint Length using Pocket Engineer.Prepare the presentation for sales meetings.Diligent presence in work area to be responsive to customer calls, emails and meetingsProvides timely and substantive project reports.Achieve daily, weekly and monthly targets to meet or exceed annual targets.Getting the feedback every year and develop with the help of that.Train new team members.