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Sathish Thangarasu is listed as L2 Production Support Engineer at AIA Singapore, a with 1837 employees, based in Singapore. AeroLeads shows a matched LinkedIn profile for Sathish Thangarasu.
Sathish Thangarasu previously worked as Production Engineer at Aia Singapore and Production Associate at Aia Singapore. Sathish Thangarasu holds Diploma Of Education, Specialist Diploma In Financial Analytics, B from Temasek Polytechnic.
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A goal-oriented professional with experience in working on L2 Support by studying information needs, conferring with users, studying systems flow, data usage, and work processes; investigating problem areas; and following the software test lifecycle and the cloud infrastructure architecture. Meticulous and efficient in fast-paced multitasking environments and able to prioritize effectively to accomplish objectives with creativity. Complex problem solver able to thrive in fast-paced and challenging roles. Adroit at executing various software quality assurance activities for enhancing the effectiveness of the application also have been the Primary on-duty for maintaining all L2 BAU activities and change management. Self-motivated, high energy, confident professional with an infectious enthusiasm for technology.
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Singapore
➢ Provided first-level support for Linux-based systems, addressing user issues and resolving incidents in a timely manner.➢ Monitored system performance and availability using tools like Zabbix and Grafana.➢ Assisted in the deployment and configuration of software and updates on production servers.
Singapore
➢ Documented support processes and created knowledge base articles to streamline issue resolution.➢ Collaborated with L2 and L3 support teams to escalate and resolve complex technical issues.➢ Conducted regular health checks and preventive maintenance tasks to ensure system stability.➢ Set up Nagios monitoring for critical servers, reducing downtime by proactively identifying issues.➢ Utilized ticketing systems JIRA to track and manage support requests.
Singapore
• Analyze insurance business processes and implement technology solutions to enhance efficiency and effectiveness.• Play a key role in developing innovative solutions to improve business processes.• Gather and document business requirements from stakeholders and translate them into functional specifications.• Collaborate with cross-functional teams to design and implement solutions that meet business needs.• Monitor and evaluate the performance of implemented solutions to ensure they meet desired objectives.• Contribute to the development and launch of new insurance products, enhancing the company's product portfolio and meeting customer needs.
Other employees you can reach at aia.com.sg. View company contacts for 1837 employees →
Hui San Tay
Colleague at Aia SingaporeSingapore
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WM
Wong Monica
Colleague at Aia SingaporeSingapore
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CT
Christine Thamrin
Colleague at Aia SingaporeSingapore
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JT
Jennesa Toh
Colleague at Aia SingaporeSingapore
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CA
Candy Ang
Colleague at Aia SingaporeSingapore
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AS
Alan Seow
Colleague at Aia SingaporeSingapore
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ML
Melissa Loo
Colleague at Aia SingaporeSingapore
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SK
Sai Kit Lee
Colleague at Aia SingaporeSingapore
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MP
Mariever Principe
Colleague at Aia SingaporeSingapore
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AK
Aman Kumar
Colleague at Aia SingaporeSingapore
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Quick answers generated from the profile data available on this page.
Sathish Thangarasu works for AIA Singapore.
Sathish Thangarasu is listed as L2 Production Support Engineer at AIA Singapore.
Sathish Thangarasu is based in Singapore while working with AIA Singapore.
Sathish Thangarasu has worked for Aia Singapore.
Sathish Thangarasu's colleagues at AIA Singapore include Hui San Tay, Wong Monica, Christine Thamrin, Jennesa Toh, and Candy Ang.
You can use AeroLeads to view verified contact signals for Sathish Thangarasu at AIA Singapore, including work email, phone, and LinkedIn data when available.
Sathish Thangarasu holds Diploma Of Education, Specialist Diploma In Financial Analytics, B from Temasek Polytechnic.
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