Managing a high-performing team of over 140 individuals, overseeing end-to-end program management for Revenue & Pricing initiatives within the logistics sector, yielding $35 million in revenue.Currently serving as the Account Delivery Manager for the Mphasis.ai program, providing strategic direction on technical and deliverable aspects. Instrumental in establishing a new team to spearhead an innovative initiative.Contributed significantly to business growth within the AIML… Show more Managing a high-performing team of over 140 individuals, overseeing end-to-end program management for Revenue & Pricing initiatives within the logistics sector, yielding $35 million in revenue.Currently serving as the Account Delivery Manager for the Mphasis.ai program, providing strategic direction on technical and deliverable aspects. Instrumental in establishing a new team to spearhead an innovative initiative.Contributed significantly to business growth within the AIML (Artificial Intelligence and Machine Learning) Center of Excellence (CoE) by delivering over 100 proof-ofconcepts (POCs).Led the Freshers Mentoring Program, offering vital guidance and support to new hires for seamlessintegration. Efficiently managed the Customer Tech Innovation portfolio, facilitating the development ofcutting-edge solutions and enhancing customer experiences. Show less

Successfully implemented a real-time monitoring and self learning conversational AI Bot for the service desk, employing Artificial Intelligence through the RASA framework. Presently utilized by over 40 customers across diverse domains, yielding high customer satisfaction rates.Directed end-to-end program management for multiple customers within the International Media sector, overseeing a team of over 100 resources.Acted as the product owner for the Cognizant Automation Centre… Show more Successfully implemented a real-time monitoring and self learning conversational AI Bot for the service desk, employing Artificial Intelligence through the RASA framework. Presently utilized by over 40 customers across diverse domains, yielding high customer satisfaction rates.Directed end-to-end program management for multiple customers within the International Media sector, overseeing a team of over 100 resources.Acted as the product owner for the Cognizant Automation Centre AI Virtual Assistant, a pioneering system blending thinking and learning capabilities, driving significant advancements in automation and customer support.Played a pivotal role in constructing and launching the 24/7 conversational AI Chat Bot Platform for Cognizant service desk, marking a notable achievement for both personal and business progression within Cognizant DST.Delivered numerous Robotic Process Automation (RPA) and Intelligent Task and Process Automation (ITPA) solutions, optimizing operations and enhancing efficiency across various systems. Show less

Led the successful migration of the Cognizant Blog Platform to an updated full-stack solution, ensuring a seamless transition and improved functionality.Consolidated all business-related portals under a single roof as part of the Portal Rationalization Program, delivering a best-in-class solution with substantial ROI.

Served as a technical lead in multiple organization-owned products, driving successful development and delivery.Designed and implemented a widely utilized generic ribbon framework in Delphi, enhancing projectdevelopment efficiency and usability.Successfully migrated a legacy Wang Cobol system and its database to Delphi/MS SQL Server, ensuring seamless transition and enhanced system performance