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Sathishkumar B is listed as Lead Operations at Excellence Business Solutions at ExcelSol - Business Excellence Solutions, a with 1 employees, based in Greater Coimbatore Area, India. AeroLeads shows a matched LinkedIn profile for Sathishkumar B.
Sathishkumar B previously worked as Lead operations at Excellence Business Solutions and Lead Operations at Excelsol - Business Excellence Solutions. Sathishkumar B holds Bachelor’S Degree, Computer Applications, I-Class from Dr. Ngp Arts & Science College.
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Holding nearly 7yrs experience in Domestic BPO sector. Handled both Voice & Non-Voice process. Exposed to both inbound & outbound operations. Handled Training & Quality on business requirement. Done various data analysis helps in enhancing the business and customer delight. Having basic knowledge in MS-excel & PPT.
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Coimbatore Area, India
Designation: Lead Operations Type of Process: Voice(Tata Docomo – Outbound process) Duration: Mar 2014 to till date Handled Team size: 20 associates, with 2 Group Leaders
Handled outbound process, postpaid connection tele-sales. Responsible for the associates performance based on sales conversion & bill collection percentage. Process trainer – trained product & process for new associates. Also to support in the improvement of the process in various roles like Tracking Reports, Lead generation, Bill payment followup, Address verification followup.
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Sathishkumar B works for ExcelSol - Business Excellence Solutions.
Sathishkumar B is listed as Lead Operations at Excellence Business Solutions at ExcelSol - Business Excellence Solutions.
Sathishkumar B is based in Greater Coimbatore Area, India while working with ExcelSol - Business Excellence Solutions.
Sathishkumar B has worked for Excellence Business Solutions and Excelsol - Business Excellence Solutions.
Sathishkumar B's colleagues at ExcelSol - Business Excellence Solutions include Mounika Swathi.
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Sathishkumar B holds Bachelor’S Degree, Computer Applications, I-Class from Dr. Ngp Arts & Science College.
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