• DocuSign CLM and Administrator certified• Working on Contract Lifecycle Management.• Creating Business Usecase based on Docusign CLM• Integration between DocuSign and Salesforce/other applications• Working on workflow, Document Generation, forms, Clause library and other Docusign CLM features• Docusign Administration activities• E-signature setups like template management, and custom fields.• Working with business consultants and business owners on product design and development

• Creating Relativity design and solution for Bussiness requirment.• Creating usecase in relativity asper bussines in CLM.• Creating solution for Prod related issues.• Good experience in working under Agile methodology like Kanban Team• Running analytics activities in Docusign Insight.• Handling Archive, Restore and Backup process of relativity.• Providing process support to other teams through the development lifecycle.• Creating script in SQL and .net

Client: Wells Fargo• Creating Relativity design and solution for the business requirements.• Relativity application support.• Handling Archive, Restore and Backup process of relativity.• Providing process support to other teams through the development lifecycle.• Creating script in SQL and .net

• Part of Ediscovery Team and handle client communication, project coordination.• Handle the team of 5 members.• Handle processing in eCapture, Nuix, Viewpoint, Relativity and Relativity one.• Handle production in Relativity.• Hands on experience in custom processing request and data investigation• Training session on relativity, eCapture, nuix

• Part of the operation team and handle the operation process.• Handle the team of 8 - 9 members.• Hand's on experience on the all processing tools like eCapture, Nuix, Venio, Relativity and Relativity one.• Hands on experience in custom processing request and data investigation• Handle Testing jobs on processing tools new version• New hire training and managing Team / Management meeting weekly or monthly accordingly

• Handle the production process.• Hand's on experience on the Recommind product like Axccerlate.

• Handle team in shift and cummication with Client, Meetings.• Handle the requests in Relativity Kcura (new feature), Production.• Handle all types of processing stages and work flow in Law Predicovery.• Providing support and service for one or more Data Center.

• Handle E-discovery applications such as Relativity, Nuix, IPRO, LAW Pre Discovery, Concordance.• Handle the processing and export ticket in Leverage Tool(Oldest E-discovery Tool).• Handle all types of processing stages and work flow - Check-in (downloading data), uploading data into the tool (Relativity, Nuix, and Law), processing (Imaging, OCR, Branding and Numbering) ticket as per request and Export.• Handle Regular & Custom Export, Creation of custom modification Load File format such as Ipro, Summation & Opticon and Special, Customized Request from client.• Handle the custom support in Back-End by using MSSQL for tools like Relativity, Nuix.• Developed few tools as per circumstances that reduced manual work in electronic data discovery process.• Responsible to handle the priority tickets, Monitoring production jobs, Review and verify status reports and performing the “Quality Analysis” on deliverables.• Responsible for Troubleshooting issues and sure the deliverables meets deadline.• Responsible for training and knowledge management for new recruits.

• Under gone training in ASP.Net and SQL database Connection.• Good Understanding in OPPS methodology.• Handle a team of 6 members and provide the support for projects.• Client communications (voice and non-Voice) daily.

• Electronic Data Delivery processing.• Designed, implemented, documented, tested, and automated QA procedures for analysing evidence preservation and data archiving terabyte's of data.• Handle & deliver EDD, Lit-Coding (have knowledge), OCR & Translation projects within the specified timeline's & quality.• Client communications [updates on voice and emails] daily.• Performing the final QA of the completed projects to ensure that the deliver is done with at Delivery Time and expected quality.• Responsible to ensure that project deliveries, status updates to clients & workflow within the shift runs smoothly.• Mentor new recruits in making the transition from Training onto the Floor.• Providing new hires feedback & assisting them with their functional queries about tools,.• process & procedures.• Undergoing training's of various kinds from time-to-time; (Soft skill Refresher Training's & Technical-updates Training).• To ensure desired customer delight by providing s satisfactory response to customer interaction.• Assist with analysing and testing or new versions of litigation support software.• Adhere to process & firm set policies & procedures.