Sath Sothearross Email & Phone Number

#36, Sivutha St., Mondul Ii, Svay Dangkum, Siem Reap

> Overalls of job responsibility for branch success by agreeing, implementing and monitoring individual and branch objectives and targets whilst ensuring company policies and procedures are adhered to:1‐Sales and Business Development: Monitor branch performance including weekly KPIs and ensure accurate reporting of figures and monthly sales and customer satisfaction level. Responsible for Branch Profit and Loss including gross profit / cost control / net profit Negotiate quality business deals and write proposals, tenders and supplier agreements, negotiate rates and fees, close deals. Write and place ads, monitor and control advertising content and spend and develop advertising and marketing plans Maintain competitive awareness and conduct market analysis to identify opportunities for business development and generate leads Customer visits and networking with customers and branches – develop customer relations and identify customer needs / satisfaction Quarterly and Annual analysis of customer spend and Review of margin base in line with company and individual target Management of performance dashboard in line with targets set Adherence to SLAs and Branch and Sector Targets Develop effective business and corresponding action plans, set quarterly aims, targets and objectives Weekly/ monthly/ annual forecasting2‐Staff Management: Monitor/ review staff performance and achievement on a regular basis including, quarterly, annual appraisals and review of Key Performance Indicators Hold daily and weekly meeting; discuss task delegation, review customer service performance and sales, monitor leave attendance, praise and discipline staff Branch communication – encourage respect and open communication Interview and recruit branch staff, induction of new recruits, staff training/ meetings, coaching, supporting and objective setting Continuous professional development and effective Performance Management

3Rd Floor, P.G.C.T Center, St.274, Sang Kat Tonle Basac, Khan Cham Karmon, Pnp.

Oct/2011 – May/2012: Had been working as HHP Channel and Field Force Team Manager at BO of Thai Samsung Electronics Co,. LtdJob responsibility shown as following:I). HHP Channel Management:1. Manage the distributor stock flow2. Working closely with system (AP1 & AP2) for sales forecasting3. Arrange the order shipment be on time as the weekly plan4. Stock spot check and feedback on distributor current status and push more5. Broaden the coverage network of disty channel sales under assigned regions6. Set the whole year target to any of Samsung Disty as guided from HQ7. Help to support Samsung disty operation at the market such as shop branding (SIS & SBS), POP display, mass advertising/ promotion, Samsung brand exposure….8. Propose the weekly meeting for disty on how much can be shared the market feedback and operation result to disty for improving by their own II). Field Force Management:1. Recruit, train and lead Field Force Team to the right compliance structure2. Manage Field Force team to be able to handle their individual accountability3. Arrange them to work only within the assigned shop/area4. Make sure FF has specifically understood on how well the merchandising execution implemented properly to the right manner and guideline5. Prepare the budget plan and propose the training schedule for Field Force team as the mainly quarter6. Arrange the daily, weekly and monthly meeting 7. Doing one-on-one meeting individually as the monthly8. KPI Achievement setting9. Support them in carrying out his/her functions 10. Market Feedback and Intelligence consolidated to Director/country manager11. Ensure the sales-out data collection is accurate12. Daily route visit at the market and build closely relationship with the key shop owners 13. To be assigned as Samsung Master Trainer (Soft/ Hard Skill training, Product Knowledge, Overalls competency improvement, technical skill understanding….)

Rep Office Based In Phnom Penh

Main responsibilities: 1. Recruit, train and manage Field Representatives in assigned area 2. Implement Nokia Retail Excellence plan in the assign market.3. Support the Reps in carrying out his/her functions4. Manage assigned key trade partners5. Consolidate and report market intelligence 6. KPI Achievement a. Ensure Visual Merchandising according to plan-o-gram b. Retail Sell-out c. Market Share7. Retail Net a. A CRM software b. FRs collect weekly data regarding Sell Out Data from the retail c. FRs report daily data submission d. FOM can monitor the data submission from the Retail Net back end & Analytics8. Reporting a. Weekly – Market Report i. Market Intelligence Report ii. Team Leader Itinerary (Weekly Update) iii. Weekly Competition Update iv. Grey IMEI with Pricing v. Weekly competitor sell out report vi. Ongoing campaign update in weekly basis vii. Any other update asked by Nokia b. Monthly – FF Performance Tracker c. Monthly – Promoter Master Program Update

B.S JD :- Manage pre-orders- Control Stock in and out of Sim and Scratch cards.- Manage and monitor sales and customer service, take corrective/follow-up actions. - Provide support, guidelines, and training to all subordinates.- Office management, administration, and PR (Purchase Request).- Deposit money to the bank.- Reconcile sales and inventory report. - Prepare daily and weekly reports of stock in/out.- Field visit, build and maintain good relationship with dealers.- Analyze competitor marketing activities.- Prepare and execute marketing initiative plan for any activities in around zone.

> Worked for ANZ Royal taken a role as Operation Support at Battambang Branch, responsibilities for: - Stock branch Controlling (equipments and tool Inventory for whole branch’s operation).- Scanning or storing customer’s signatures into system.- Coordinate with Clinic for staff out/in patient care budget - Make monthly reconciliation report of NBC Notro Account. - Be responsible for In/Outward cheques to make clearing house directly with relevant banks.- Liaise with posting internal vouchers of Account Keeping Fee & Dispay Fee charge of Orgs.- Verify internal scheme cash on hand in USD/KHR Currency with NBC. - Frequently support EBS (Electronic Banking System) team to upload the pictures or logos on ATM’s screen and rebuild new hardware and fix all issues (trouble-shooting) occurred when ATMs don’t work or go down dramatically.- Always assist IT team to change the back-up tapes, corroborate IT equipments & fixing all system issues related to the P.C, software/networks across the branch.- Support frontline staff for providing technical skills and customer complaints/issues solving aid.- Assist frontline staff to look for Fum deposits and build deeply relationships with junior and senior customers out side of the branch.- Assist branch Manager for preparing some ordinary/urgent docs.

> Worked for ACLEDA Bank Plc, responsible for the following:- To maintain all of the firm’s holding assets.- To control and decorate equipments in order to take consuming in firm’s operation.- To make upkeep of credit officer’s documents in credit file cabinets.- To check and totalize the monthly expenditure such as petroleum expense, using water expense, drinking water expense, electricity expense and some more else expenses.....- To hold added working as an assistant of Marketing officer in solving customer’s complaints which are all related to the customer services.- To communicate with and release clients in which its broaden services and products to be operated.- To classify or create statistic of client arrear lists and pass to credit officers.- To explain/promote clients about credit policy in details.- To prepare credit documents for customer loan disbursement.