Sathvik Shanmugam Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

■ Got a spot award (individual outstanding performer award). ⊳ Q1 (2023), for acted as a Tech Lead, grasped the code and logic in different product (Freshsales), took care of I2Ps, grooming, got signed off with Tech Archs, owned a temporary fast urgent business alignment fulfilling team in a Freshsales and delivered 3 EPICs on time, without any bugs and mentored 2 junior engineers in the meanwhile.

Chennai, Tamil Nadu, India

■ Got 3 spot awards (individual outstanding performer awards). Two in 2021 alone (Q2 and Q4) and another one in Q2 of 2022 ⊳ Q2 (2021), for the excellent work done in frontend and backend of the Freshdesk New Admin Page Revamp ⊳ Q4 (2021), for excellent work done in Shopify v2 integration with Freshdesk, Adhoc requests, DR test of an internal micro-service and extending my support in Freshdesk L2s support tickets, L4 bugs for a span of 2 months. ⊳ Q2 (2022), for being a pillar of support for all the plan migration-related activities, for coming up with ideas that helped us streamline this process which in turn helped migrate 100s of accounts without any escalations, and for creating a chrome extension which made this entire migration self-serve and reduced the burden on engineers all over the product.■ Got a team award "Happy work environment | Exceptional Kudumba" in the R&R league in Q1 of 2022 during "Custom Objects v2" feature development in Freshdesk for "Everyone in this team collaborated, did their best work, learned the most, and attained their highest professional satisfaction when they were together".

Chennai, Tamil Nadu, India

Chennai Area, India

➪ Learned RoR and EmberJS in a short span of 1 month and started taking tasks.➪ Fixed 10+ bugs and also contributed to "Whatsapp Integration in Freshdesk" EPIC, which will allow users to seamlessly support customers from Freshdesk itself by connecting their WhatsApp business numbers.➪ Built a custom application called "Wings" individually from scratch for the Customer Success team and Account management team to view and sort the leads, deals, their stage, their interests, their interest trend, and trial expiry and embedded in a Freshdesk account's portal page to make it everything available in one place.■ Received the best intern appreciation and also a joining bonus at the end of the internship.■ Me and my team worked together and pushed the first commit to the production, among the 3 intern teams. Received appreciation and reward for the same.

Bachelor Of Engineering - Be, Computer Software Engineering, Ug

Activities and Societies: • Coding club member • Hosted a national-level symposium BUGFIX'18 • Taught my college juniors about Data.

Hse, Mathematical Biology, 12

Completed with 92.6%

Sslc, Central Board Of Secondary School, 10

Activities and Societies: • Member in Bharat Scout • Member in Science club • Created awareness about HIV Aids in my local Completed.