Specialist - Last Mile Maps
Current•Team Productivity Enhancement: Led initiatives that increased overall team productivity by 2.49%, contributing significantly towards the annual goal of a 10% increase for FY 2024-2025.•Quality Assurance: Maintained an exceptional quality standard of 99.73% consistently across quarters.•Project Implementation: Successfully implemented a project that boosted productivity of Road Temporary Closures Usecase by 30.92%• Standard Operating Procedures (SOPs): Ideated, developed, and established SOPs from the ground up to streamline processes.•Training and Development: Conducted training sessions for over 300 individuals across various use cases, enhancing team capabilities.•Quality Improvement: Reduced quality impact through detailed root cause analysis and targeted training sessions.•Operational Audits and Suggestions: Conducted audits and provided actionable ideas to enhance operational effectiveness.•Cross-Functional Collaboration: Facilitated collaboration between different teams, effectively bridging gaps and ensuring cohesive workflow.•Efficiency Projects: Spearheaded projects aimed at increasing operational efficiency.•Subject Matter Expertise: Served as the primary point of contact and subject matter expert (SME) for the team.•Team Coordination: Conducted weekly meetings to resolve ambiguities and ensure smooth team operations.•Process Documentation: Undertook time-motion studies, created comprehensive documentation, and delegated responsibilities among team members.Achievements -•Awarded the Rising Star Award in December 2022.•Received the Above and Beyond the Call of Duty Award in November 2023.•Secured Third Prize in Hackathon’23•Honored with the Master Shifu Award for all-round performance in Q1 2024.•Won First Prize in the LVEX Idea Incubation 1.0