Sathya Bk Email & Phone Number

India

India

Chennai Area, India

• Execution as CRM Head, Business Development, Operations, Sales, Customer care.• Handling all the operations management• Coordination of all the Sales planning• Handling the existing clients• Handling the Customer Service Execution • Over all co-ordination• Preparation and managing the new business with allocation of budget and mobilization of the team for the new project.

Chennai Area, India

• Handling the Client • Training for the whole team for the execution purpose at “Hotel Feathers , Holiday Inn & Crown Plaza”.• Coordination of all the Sales• Managing all the Hotel Membership

Chennai Area, India

Green Signal 1. Setting up new office2. Recruiting staff for different positions3. Setting up Company guest house and its monthly look after4. Setting up a new Hotel as a business investment Srilanka Tourist Package 1. Building a tourist package on Srilanka2. Designing the entire package deal including costs, food, accommodation and travel details3. Visited Srilanka in person to understand the country and its culture, food and travel sitesRaj Food Services 1. Designing logo and company name2. Help in deriving different products as per the market requirement3. Helping build selling chain for the productsOlympia Tech Park 1. Setting up a hotel business from scratch with complete legal and document formalities2. Designing food menu in association with the Chief Chef and getting the other staff trained3. Doing business development and getting food orders from companies in the IT park

• Lead role in setting up the new batch and the team members for it.• Handling the entire Branch responsibility• Sales co-ordination• Dealing with the vendors • Handling the Administration and operation department• Handling customs Clearance agent • Contacting the liners directly and fixing rates • Finalization of quotation send to the clients• Meeting the clients directly and finalizing the business which was met by the sales team• Independently taking care of the entire branch• Hands on experience on handling import & export sales activity for Chennai and hinterland locations• Hands of on experience with customer service in various areas such as transshipment queries, coordination with various organizational branches and rate filing to backup sales executives• Experience in handling major client are ASHOK LEYLAND, BUTTERFLY, ITC

Chennai Area, India

Achievements accomplished: • Holding Rank 7 in PAN India level in Agency Sales. • Achieved 135% of sales target in the year 2008• Recruitment topper of the year 2008• Awarded as Most valuable player of the year 2008.• Gained Audit rating - Exceeding Expectations in goal & management.RESPONSIBILITIES:• Lead role in setting up the new batch and the team members for it.• Recruitment of candidates for these batches.• Designing the structure, operational plans for the entire team.• Complete strategic planning and achieving the set targets for the team.• Motivating the team members by explaining Career growth to them through the various opportunities and incentives available• Build good working environment, to bring out the optimal productivity of the team member, boost his morale, further help in retention and continuous learning within the company• Management Information System – Handling the Weekly Reports of all the team members & monitoring them & the Complete Documentation for all the teams. • Process Mapping & Bridging up for various functions, processes and trainings wherever required.• Help in the Automation of the various functions in the company. Emphasize on the Process Improvement or Process Related Work.• Responsible for Successful completion of the Business Cycle.• Ensuring 100 % PLS with the new agents. • Co-ordination with the EAD agents for new business• Ensuring FOD with the agents for business calls• Issuance of policy document to customers. • Follow up for renewals from the customers. • Marinating documents viz FOD, Fact finder, Initial Screening • For GOLD audit process.

Chennai Area, India

• Coordinating with the entire team to achieve the given Sales Target• Creating and Maintaining the Daily, Monthly and Quarterly Reports• Creating the Database of all the Clients. • Handling Customer Queries and providing solutions for the same.• Recruitment of the Sales Executive for the sales team.• Providing the complete training cycle for the Sales Executive before he is put on the job.• Help & motivate the Sales Executive to achieve the individual Sales Target.

Chennai Area, India

• Carrying out the day to day tasks relating to administration.• Complete Documentation work for Audit & Planned Inspections.