Head Of Service Management
Current
Jun 2024 - Present
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Sathya D. Email & Phone Number
Head of Service Management
at
Maxis
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Service Management
Location
Klang, Selangor, Malaysia
Company size
Who is Sathya D.? Overview
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Quick answer
Sathya D. is listed as Head of Service Management at Maxis, a company with 5659 employees, based in Klang, Selangor, Malaysia. AeroLeads shows a matched LinkedIn profile for Sathya D..
Sathya D. previously worked as Head of Process Design (Maxis Enterprise) at Maxis and Transition & Transformation Manager (Shared Services) at Tricor Group. Sathya D. holds Diploma, Telecommunication Engineering from Kdu University College.
Company email context
Email format at Maxis
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Maxis
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Profile bio
About Sathya D.
Passionate advocate for building efficient, customer-centric organizations that thrive on streamlined operations and positive user experiences.Core Competencies:Customer Lifecycle ManagementBusiness Process ImprovementDelivery and Operational ManagementPeople ManagementOrganizational Transformation:Organizational Change ManagementShared Services BuildProcess Design & Modeling Digital TransformationInnovation & Value CreationTechnical Expertise:IT Service Management Agile & Traditional Project ManagementCloud ComputingProject Charter and Business Case Preparation
Current workplace
Sathya D.'s current company
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Maxis
10 roles
Sathya D. work experience
A career timeline built from the work history available for this profile.
Head Of Process Design (Maxis Enterprise)
Lead human-centered design, employing best-in-class design thinking and customer journey mapping to deliver delightful experiences at every touchpoint.Guide and coach high-performing teams of Process Design Managers, Business Analysts, IT Specialists, and stakeholders, uniting them to achieve process optimization aligned with organizational goals.Spearhead.
Nov 2022 - Jun 2024
Transition & Transformation Manager (Shared Services)
Spearheaded large-scale transitions and transformations by collaborating with cross-functional teams to facilitate streamlined project planning, innovative solutions, and efficient project execution.Strategic leadership to project teams in fostering seamless collaboration with internal and external partners, optimizing program operations and achieving key.
Nov 2019 - Nov 2022
Senior Project Manager (Transition & Transformation)
Utilizing project management best practices and Optus resources, I drove the function transitions and the set up of Regional Delivery Centre.Lead service/business improvement projects, initiatives, and changes as a Change Lead, Project Lead, or Governing Body member.Manage offshoring and service ramp-up projects.
Nov 2016 - Nov 2019
Project Manager, Cloud Managed Services
Oct 2014 - Oct 2016
Major Incident Manager
Aug 2013 - Oct 2016
Messaging And Collaboration Engineer (Ms Exchange) L3
Nov 2012 - Aug 2013
Mobility System Engineer L2
Jan 2011 - Nov 2012
Service Desk Analyst L2
Computer Science Corporation, Csc Malaysia
Jan 2010 - Dec 2010
It Support L1
Nov 2008 - Jun 2009
Team & coworkers
Colleagues at Maxis
Other employees you can reach at maxis.com.my. View company contacts for 5659 employees →
LC
Linda Chaouch
Colleague at MaxisColombes, Île-de-France, France, France
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NB
Noraida Badron
Colleague at MaxisMalaysia, Malaysia
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FA
Faiz Azfar
Colleague at MaxisWP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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SR
Santha Ramasamy
Colleague at MaxisMalaysia, Malaysia
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KK
Karthik Krisnasamy
Colleague at MaxisSelangor, Malaysia, Malaysia
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HN
Henry Ng
Colleague at MaxisPapar, Sabah, Malaysia, Malaysia
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NN
Nurul Nadia Abdul Jalil
Colleague at MaxisAmpang, Selangor, Malaysia, Malaysia
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MY
Mahirah Yusoff
Colleague at MaxisWP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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MS
Mahendran Suberemaniam
Colleague at MaxisSelangor, Malaysia, Malaysia
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MA
Mohana Ana
Colleague at MaxisWP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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Linda Chaouch
Colleague at MaxisColombes, Île-de-France, France, France
View →
NB
Noraida Badron
Colleague at MaxisMalaysia, Malaysia
View →
FA
Faiz Azfar
Colleague at MaxisWP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
View →
SR
Santha Ramasamy
Colleague at MaxisMalaysia, Malaysia
View →
KK
Karthik Krisnasamy
Colleague at MaxisSelangor, Malaysia, Malaysia
View →
HN
Henry Ng
Colleague at MaxisPapar, Sabah, Malaysia, Malaysia
View →
NN
Nurul Nadia Abdul Jalil
Colleague at MaxisAmpang, Selangor, Malaysia, Malaysia
View →
MY
Mahirah Yusoff
Colleague at MaxisWP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
View →
MS
Mahendran Suberemaniam
Colleague at MaxisSelangor, Malaysia, Malaysia
View →
MA
Mohana Ana
Colleague at MaxisWP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
View →
2 education records
Sathya D. education
Diploma, Telecommunication Engineering
Kdu University College
Education record
La Salle Klang Selangor Malaysia
FAQ
Frequently asked questions about Sathya D.
Quick answers generated from the profile data available on this page.
What company does Sathya D. work for?
Sathya D. works for Maxis.
What is Sathya D.'s role at Maxis?
Sathya D. is listed as Head of Service Management at Maxis.
Where is Sathya D. based?
Sathya D. is based in Klang, Selangor, Malaysia while working with Maxis.
What companies has Sathya D. worked for?
Sathya D. has worked for Maxis, Tricor Group, Global Enterprise International Malaysia (A Member Of Singtel Group), Ibm Global Deliver Centre Malaysia, and Ibm Global Delivery Centre Malaysia.
Who are Sathya D.'s colleagues at Maxis?
Sathya D.'s colleagues at Maxis include Linda Chaouch, Noraida Badron, Faiz Azfar, Santha Ramasamy, and Karthik Krisnasamy.
How can I contact Sathya D.?
You can use AeroLeads to view verified contact signals for Sathya D. at Maxis, including work email, phone, and LinkedIn data when available.
What schools did Sathya D. attend?
Sathya D. holds Diploma, Telecommunication Engineering from Kdu University College.
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