- Business development center- Pre/Post sales support to Customers interested in Jaquar Bath & Light fittings.- Customers include Architects, Real estate developers, large scale construction promoters and individual customers.We have successfully completed 2 years of service in this industry.

Heading service operation for a customer data base of more than a million.- Ensure TAT deliverable- High NPS scores- Network expansion- Increase productivity- Inventory management at network and in the market- Recruit & Train front end staff and Managers- Ensure all KPI are achieved as per process- Review the network and guide them to make high profits with delighted customers- Review the team continuously to monitor and guide them on their KPIs.- Nurture and develop the upcoming managers

Branch Service Manager - Tamil Nadu and Kerala- Handling a team of 25 direct installers based in different location of TN & Kerala- Ensure smooth installations and services- Network Expansion- Appoint Sales and service dealers for water purifiers across TN & Kerala- Business Generation through AMCs and sale of spares for water purifiers- Profit centre operations of the branch- Inventory management, Warranty Management, Reverse logistics- Manage New Recruitment for the branch

Area Service Manager:- Handling Service Franchisees- Network Expansion, through identify and on board the service franchisees- Work Force management- Inventory control- Market Feedback- Product feedback to the Factory- Organise and execute service camps- Appoint sales and service dealers- Work force planning

- Business Development- AMC - Revamp orders- Spares Billing- Dealer Expansion- Customer Visit- Outstanding collection- AR/AP Management - Service Operations

• Franchisee Management• Business development• Installation & Service• Distributor and Dealer Visits• Outstanding collections• Service Operations• TAT Management• CSAT/NPS scores• Pending Calls• AMC Lead Generation• Spare parts sales