Sathyanarayanan Y Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

1. Provided top-notch service by actively engaging with over 500 customers, effectively addressing inquiries, and delivering comprehensive information about our e-bike offerings, resulting in a 98% customer satisfaction rate.2. Efficiently managed an inventory of 100+ e-bikes, ensuring availability and timely restocking to meet customer demand.3. Spearheaded operational optimization by collaborating with 3 cross-functional teams, leveraging the advanced monday.com platform to enhance data management and achieved a 30% reduction in processing time.4. Implemented 2 proactive strategies that identified and resolved potential issues, contributing to a 20% increase in customer satisfaction scores and a 35% rise in customer retention rates.5. Nurtured relationships with a client base of 200+, fostering repeat business and driving a 15% growth in referral-driven sales.6. Recognized for exceptional leadership skills that fostered a positive work environment, resulting in a 98% employee satisfaction score and a 25% increase in team productivity.

Bengaluru, Karnataka, India

1. Developed innovative solutions for complex problems, resulting in streamlined processes and increased efficiency.2. Successfully collaborated with clients and stakeholders on multiple projects, leading to a 30% increase in project completion rate.3. Actively engaged with diverse development teams, contributing to the timely delivery of high-quality products.4. Handled over 4000 Users and queries from more than 2000 Transaction codes.

Bengaluru, Karnataka, India

1. Developed and optimized complex SAP workflows, reducing process time by 25%.2. Led technical design and code review sessions, improving code quality and reducing errors by 35%.3. Created custom reports and interfaces using SAP ABAP to address client-specific requirements, resulting in a 40% increase in system utilization.4. Demonstrated exceptional communication skills while resolving IT support issues, maintaining a 95% client satisfaction rate.5. Effectively addressed sales and marketing inquiries from customers, contributing to a 25% boost in sales revenue.6. Exhibited strong leadership by resolving escalated issues for junior teams, fostering a motivated and productive work environment.

Master Of Engineering Management, Engineering/Industrial Management

Bachelor Of Engineering - Be, Electrical And Electronics Engineering

Activities and Societies: 2018 - 2020: Placement Co-Ordinator, Kongu Engineering College 1. Interacting with Stake Holders and Managing.

Diploma Of Education, Electrical And Electronics Engineering