I manage delivery and client servicing for Middle East clients. Working hands on with a team of digital marketing experts, I strategically plan and give direction for channel executions - social media, media buying, organic search, web development, UI/UX and creative. I focus on process excellence for customer delight.I provide strategic direction for pitches and sales. Understanding the business landscape of the customer and providing a holistic solution to drive ROI. I help with vendor partnerships for running programs across geos. I also play the role of finance controller for customer invoicing, media spends and vendor management.

As the Business Unit head, my goal is to build the brand and the business outcomes for my clients. I manage the PnL for a 50 member digital business unit which consists of design, content, technology, digital marketing and admin teams.I focus on planning and delivery for all clients. Customer satisfaction and growth is a key area of focus.I align the various teams like creative, technology, digital marketing and admin to the overall goal of the organisation. I map individual goals to that of the unit and bring a synergy for net growth. I focus on building a high performance team who can support me in my endeavours of reaching the overall business outcomes. I am instrumental in building a culture that can nourish talent and build new ideas.I work on acquiring new business by strategic value added solutions. These solutions have a real connect to the client’s business goals giving them ROI.

Handling multiple roles of Marketing, Pre-Sales and Business Development, I provide clients with a value proposition after understanding their business. With a strong understanding of current trends in e-commerce and mobile solutions, I am responsible for revenue generation for Product, Services and Digital Marketing Verticals• Building and managing sales pipeline in Salesforce• Creating strategic partnerships to further the growth and visibility of Langoor• Managing multiple key accounts and generating repeat business• Assist Product development from client and market perspective• Brand Development

• Preparing the Business plan with projected revenue & growth• Identifying potential markets and developing Marketing Strategies• Identifying suitable JV Partners & SWOT analysis of competitors• Local and International Vendor Identification and Liaising • Interfacing & Coordinating with the design team and vendors • Advising the Board of Management of the Project Risks and Mitigation methods • Developing the Conceptual Design and Product Development of the system• Developing CRM plans

Handling Customer satisfaction of the LM 40.1 P Blade. Process improvements by 6 sigma Projects, FMEA, Kaizens, etc. in a Glass Reinforced Polymer environmentWork in cross functional teams to provide real time engineering solutions to improve quality from early production stagesDevelop Vendor Service Rating module to improved vendor performance analysis and vendor development Vendor Identification