• Worked in ERP Finance Applications for smooth user experience.• Proficient in SQL for both Microsoft and Oracle databases.• Developed, analysed, and implemented Stored Procedures to perform automated actions.• Utilized and analysed Views for data retrieval and reporting purposes.• Implemented and maintained Triggers for data integrity and automation.• Monitored SQL jobs to ensure efficient execution and timely completion.• Conducted report analysis and resolved issues at the Root Cause Analysis (RCA) level.• Monitored end-to-end ETL processes to ensure data accuracy, completeness, and timely delivery.• Collaborated with the data engineering team to identify and address issues in the ETL workflow.• Conducted regular audits of ETL logs and error reports, taking corrective actions as needed.• Participated in troubleshooting sessions to diagnose and resolve ETL-related issues.• Utilized Microsoft Excel for in-depth data analysis, providing valuable insights to users.• Identified and fixed bugs in the application, ensuring smooth functionality.• Acquired knowledge in ServiceNow, particularly in Incident Management and Request Management (ITSM), while serving in an ITIL admin role.• Utilized FileZilla (FTP) for [specific tasks, such as data transfer or file management].