Experienced professional specializing in sentiment analysis and data visualization.Developed a model using transformers to identify sentiment in ServiceNow and service desk tickets.Leveraged additional comments and customer input to perform comprehensive sentiment analysis, including polarity scores and word mapping using TextBlob.Implemented FastAPI for model deployment and utilized PostgreSQL for storing output in a staging database.Conducted ETL processes to ensure data integrity and reliability.Visualized the analysis results using Power BI, creating interactive dashboards.Successfully converted voice recordings to text using the Transcript Whisper model.Developed a conversation model to analyze customer sentiment in service desk interactions.Passionate about leveraging data analysis and visualization techniques to enhance customer service experiences.
Tata Consultancy Servicess
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- cognizant.com
- Employees:
- 4008
Sathya P Education Details
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Electronic And Communications Engineering
Frequently Asked Questions about Sathya P
What company does Sathya P work for?
Sathya P works for Tata Consultancy Servicess
What is Sathya P's role at the current company?
Sathya P's current role is System Engineer.
What schools did Sathya P attend?
Sathya P attended Bannari Amman Institute Of Technology, Srsi Matriculation Higher Secondary School.
Who are Sathya P's colleagues?
Sathya P's colleagues are Suraj Jetagi, Sravanthi Sravs, Becky Rossiter, Rohan Sharma, Subrata Paul, Vanishree Kottur, Sireesha Potnuru.
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