A strategic and commercial senior executive with significant experience in leading digitally focussed product development / management teams, serving consumers, businesses and institutional customers. Track record of building customer focused digital product transformation strategies, executed through highly empowered diverse teams, delivering significant improvements on customer net promoter scores, market share and profitability. Key skills include:- Building highly diverse and empowered self-directed teams- Managing large (~$2bn) P&L outcomes by leveraging data insights to optimise price / volume trade- offs- Analytics based development and execution of innovative customer focussed digital product transformation strategies across payments and everyday banking- Leading complex end to end product value chains by setting shared objectives across stakeholders and then driving ongoing focus on key result areas, consistently exceeding key performance indicators - Managing complex and changing regulatory compliance obligations, whilst ensuring that the risk and control environment across the value chain is within organisational risk appetite- Change leadership of large multi-year organisational transformations.