Business Operations & Sr Client Retention ExecutiveRediff.com• Renewal Forecasts and Quarterly Renewal Collections of Enterprise Customers.• ensure maximum retention by managing strong relationship.• Follow up on Pre Sales requirement and provide regular updates including administrative support to the Enterprise customers and Sales force.• Compile data and prepare reports including complex documents / graphics as required.• Establish and maintain positive communication links with the Enterprise Customers.• Implement and consistently improve operational practices and procedures assigned.• Facilitate the Order Processing.• Ensure Purchase Order records are kept in accordance with company policies and standard practices.• Ensure immediate Business Partner Commission claims processing and cheques are processed & released in a timely manner.• Work and follow up aggressively on the other duties as assigned.• Responsible for New Acquisitions & existing customers as well.• Helping Existing customers by giving appropriate service & solving the issues related to Domain, Emails & Renewals.• Providing complete knowledge of new Product to the new acquisitions & also to existing customers.• Generating the revenue by approaching maximum number of Prospects.• Co-coordinating with Business Associates and Regional Heads regarding product, services and customers feedback.• Meetings with the management, explaining them the interpreted results and suggesting them with market recommendations. Anticipate Customer issues, Co ordinate with Support team for timely resolution

Network18 Media & Investments Ltd is an Indian mass media company with interests in television, print, internet, film, mobile content and allied businesses. Network 18 FinCap is the holding company for several media entities in India such as Television Eighteen India Ltd (TV18), IBN 18 Broadcast Ltd, Web 18, Studio 18, Shop 18, Infomedia 18, and Viacom 18.Managing the recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements.Handling Positions for junior, middle level recruitment of Askme.com & Burrp.comSourcing profiles through job portals, databank, reference pulling & also headhuntingScreening and short-listing of the candidates for their suitability in terms of qualification,experience, skills etcSending mass mails from the portal as per the requirements.Maintaining tracker for sourcing profiles, status of the candidates and other activities.Downloading mails and sending or replying self correspondence as per instructions.Creating interest & need in the candidate towards the position & Company.Lining up interviews.Following up with prospective candidates until they complete all the rounds of interview.Hand holding the shortlisted Candidates till they join the Organization.Conducting Joining formalities and assisting in Trainingcoordinating with the managers for end to end recruitment process.