Seasoned IT professional with over 15+ years of experience, specializing in Automation Testing for CRM, BFSI, and SAP domains. Adept at leading teams as a QA Technical Manager, with hands-on expertise in Selenium WebDriver/Java, QTP, and manual testing. Proven track record in designing Automation frameworks, collaborating with product management, implementing QA processes, and ensuring project success across Agile and Waterfall methodologies. Skilled in Accessibility Testing, Security Testing… Show more Seasoned IT professional with over 15+ years of experience, specializing in Automation Testing for CRM, BFSI, and SAP domains. Adept at leading teams as a QA Technical Manager, with hands-on expertise in Selenium WebDriver/Java, QTP, and manual testing. Proven track record in designing Automation frameworks, collaborating with product management, implementing QA processes, and ensuring project success across Agile and Waterfall methodologies. Skilled in Accessibility Testing, Security Testing, and API testing using REST Assured and POSTMAN. Experienced in project lifecycle management, including configuration management, CI/CD pipeline processes (GitLab, Jenkins), and business continuity/disaster recovery deployment design and implementation. Show less

Directed the Automation Center of Excellence (COE) team responsible for QTP and Selenium, overseeing tasks such as estimation, task allocation, progress monitoring, and status reporting. Engineered a Generic Automation framework using QTP Web-Extensibility, successfully implementing it across all DM Suite products. Led Automation Test Planning, involving the creation of test plans, identification of test scenarios, and rigorous review of test cases. Demonstrated technical prowess by customizing… Show more Directed the Automation Center of Excellence (COE) team responsible for QTP and Selenium, overseeing tasks such as estimation, task allocation, progress monitoring, and status reporting. Engineered a Generic Automation framework using QTP Web-Extensibility, successfully implementing it across all DM Suite products. Led Automation Test Planning, involving the creation of test plans, identification of test scenarios, and rigorous review of test cases. Demonstrated technical prowess by customizing tool features, specifically crafting a tailored add-in for QTP to enhance its functionalities, subsequently packaging it as an executable (EXE). Ensured comprehensive documentation through the development of a Help file (CHM) for the QTP web extensibility framework. Established and implemented Automation Best practices at FICO, and conducted a Proof of Concept (POC) for HP Support to address tool-related issues. Show less

Interacted with subject matter experts, performed end-to-end implementation and conducted training for interns on business functionality