Debt Manager
Current Responsible for managing and undertaking collections process for debts that have been allocated. Regularly track the portfolio for specific buckets for the assigned area. To ensure collection process and legal guidelines are adhered to maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, Weekly Monthly basis, etc. Responsible to allocate and achieve targets from agencies or in house team. Regularly follow up with the default customers. Ensuring adherence to collection process and legal guidelines. Tracing out absconded default customers and initiate recovery process. Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases.