Satish Kumar Email and Phone Number
My career journey begins with data centre business.I was employed with only trust, not experience. Exposed to critical data centre business functions and operations handling, as well as customer service management. I struggled at first, but with a great leader’s guidance, I managed to overcome the challenges well and was therefore given another great opportunity to manage an approx. 12,000 sq. ft. data hall in terms of operations handling and facility management.An opportunity knock, similar but major in scope, where I was exposed to project coordination and sub-service deliveries on top of operations handling. Years passed successfully, with greater responsibility.Again, another different approach within the same organization after close to 10 years of data centre operations experience: occupational safety and health.The journey kicked off with zero experience but high passion. The management has given me the opportunity with the fullest trust, training, and guidance. It was not an easy drive, and unlike data centre operations, these were to safely coordinate million-dollar high-risk projects. It opened me up to be better, and I gained experience and accomplishment as an Occupational Safety and Health Advisor/Cum Manager with a proven track record of promoting optimal health and safety culture in industrial spaces from ground zero.My skills in processes and procedures were put to another level of testing. I began to identify and improvise main and substandard processes while managing safety matters based on industry best practices. Bringing forth an in-depth understanding of contractor management aimed at improving safe work processes and functions as well as establishing and ensuring optimal workflow and efficient production in the service industry.My successful advice plans and programs, plus my interest in developing processes and procedures, caught my management's attention, and I was given additional roles in the business continuity management function.And here I am now.
Aims Data Centre Sdn Bhd
View- Website:
- aims.com.my
- Employees:
- 197
-
Consultant And Cum Planner, Business ContinuityAims Data Centre Sdn BhdKuala Lumpur, My -
Planner, Business ContinuityAims Data Centre Sdn Bhd Aug 2018 - PresentKuala Lumpur, MalaysiaDevelop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures. Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly. Act as a coordinator for continuity efforts after a disruption event. -
Advisor/Cum Manager, Occupational Safety And HealthAims Data Centre Sdn Bhd Sep 2016 - PresentKuala Lumpur, MalaysiaAdvise the employer on measures to be taken in the interest of OSH in the workplace. Inspect the workplace for harmful hazards. Carrying out risk assessments and considering how risks could be reduced. Outlining safe operational procedures which identify and take account of all relevant hazards. Carrying out regular site inspections to check policies and procedures are being properly implemented.Leading in-house training with managers and employees about health and safety issues and risks. Conduct investigation of any incidents, accidents, occupational diseases or poisonings. Organize and implement OSH programs in the workplace. Act as Secretary of the Safety and Health Committee. Collect, analyze and maintain OSH records of inspection findings and producing reports that suggest improvements.Being up to date with new legislation and maintaining a working knowledge of all Safety and Health legislation and any developments that affect the employer's industry. Assist any officer discharging his duties under OSHA 1997 and the regulations. Execute other instructions from the employer pertaining to OSH at the workplace. Keeping records of inspection findings and producing reports that suggest improvements. Recording of incidents and accidents and producing statistics for managers. -
Internal Compliance Auditor, Integrated Management SystemAims Data Centre Sdn Bhd Jun 2017 - Dec 2020Kuala Lumpur, MalaysiaIndependently and objectively evaluates the organization’s operations as assigned by the audit committee. -
Team Lead, Data Centre Operation EngineerAims Data Centre Sdn Bhd Jun 2012 - Sep 2017Kuala Lumpur, Malaysiaone (1) year transition from operation to safetyLead, motivate and monitor staff to ensure that there is an emphasis on the delivery of a customer driven and quality service. Pro-actively review team on an ongoing basis to ensure their participation and put strong development plans into place. Ensuring that every member of the team has the right behaviors, knowledge and level of technical skills. To deliver appropriate, timely additional training if required and on-going coaching to enhance the customer experience and ensure that the expectations of both internal and external customers, as well as third parties, are met or exceeded first time, every time. To review and identify actions that deliver quality improvements, working closely with other departments within the business to improve processes and systems to ensure a consistent level of resolution to operational queries. Create, maintain and implement workarounds and local working instructions as required. Empower the team to deliver excellent customer service by effectively dealing with and resolving customer queries received via a variety of communication channels, telephone, email, correspondence. Ensuring customer expectations are set when dealing with challenging situations. To be accountable for the day to day operational management of the team, including effective administration of company systems, policies and procedures. Raise and monitor system enhancements and defects. Attend regular meetings as directed by Management. To act in the best interests of the organisation & those for whom it provides care. To effectively use Management Information and readily make value and cost driven decisions which improve customer and employee experience and the team’s contribution to self service portal’s success. -
Planner, Business Continuity For Time GroupTime Dotcom Berhad May 2019 - Jun 2022MalaysiaDevelop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures. Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly. Act as a coordinator for continuity efforts after a disruption event. -
Principal, Occupational Safety And Health For Time GroupTime Dotcom Berhad Mar 2019 - Jun 2022Selangor, MalaysiaPromoted to Principal, since April 1, 2021.Advise the employer on measures to be taken in the interest of OSH in the workplace. Inspect the workplace for harmful hazards. Carrying out risk assessments and considering how risks could be reduced. Outlining safe operational procedures which identify and take account of all relevant hazards. Carrying out regular site inspections to check policies and procedures are being properly implemented.Leading in-house training with managers and employees about health and safety issues and risks. Conduct investigation of any incidents, accidents, occupational diseases or poisonings. Organize and implement OSH programs in the workplace. Act as Secretary of the Safety and Health Committee. Collect, analyze and maintain OSH records of inspection findings and producing reports that suggest improvements.Being up to date with new legislation and maintaining a working knowledge of all Safety and Health legislation and any developments that affect the employer's industry. Assist any officer discharging his duties under OSHA 1997 and the regulations. Execute other instructions from the employer pertaining to OSH at the workplace. Keeping records of inspection findings and producing reports that suggest improvements. Recording of incidents and accidents and producing statistics for managers. -
Team Lead, Data Center Facility Analyst And Network Operations Center EngineerNtt Msc Sdn Bhd Jun 2008 - Jun 2012Selangor, MalaysiaLead, motivate and monitor staff to ensure that there is an emphasis on the delivery of a customer driven and quality service. Pro-actively review team on an ongoing basis to ensure their participation and put strong development plans into place. Ensuring that every member of the team has the right behaviors, knowledge and level of technical skills. To deliver appropriate, timely additional training if required and on-going coaching to enhance the customer experience and ensure that the expectations of both internal and external customers, as well as third parties, are met or exceeded first time, every time. To review and identify actions that deliver quality improvements, working closely with other departments within the business to improve processes and systems to ensure a consistent level of resolution to operational queries. Create, maintain and implement workarounds and local working instructions as required. Empower the team to deliver excellent customer service by effectively dealing with and resolving customer queries received via a variety of communication channels, telephone, email, correspondence. Ensuring customer expectations are set when dealing with challenging situations. To be accountable for the day to day operational management of the team, including effective administration of company systems, policies and procedures. Raise and monitor system enhancements and defects. Attend regular meetings as directed by Management. To act in the best interests of the organisation & those for whom it provides care. To effectively use Management Information and readily make value and cost driven decisions which improve customer and employee experience and the team’s contribution to self service portal’s success.
Satish Kumar Skills
Satish Kumar Education Details
-
Business Administration, Management And Operations
Frequently Asked Questions about Satish Kumar
What company does Satish Kumar work for?
Satish Kumar works for Aims Data Centre Sdn Bhd
What is Satish Kumar's role at the current company?
Satish Kumar's current role is Consultant and Cum Planner, Business Continuity.
What schools did Satish Kumar attend?
Satish Kumar attended Asia E University.
What skills is Satish Kumar known for?
Satish Kumar has skills like Iso 22301 Bcms Lead Implementer, Itil Foundation V3, Certified Data Centre Professional, Practical Fire Extinguisher, Sdi Service Desk Analyst, Contractor Management, Safety Culture, Customer Experience, Iso 22301, Analytics, Bcms, Disaster Recovery.
Not the Satish Kumar you were looking for?
-
-
-
Satish Kumar
Wp. Kuala Lumpur -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial