Satish Kumar
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Satish Kumar Email & Phone Number

Account Delivery Manager at Mastek
Location: Dubai, United Arab Emirates 14 work roles 9 schools
1 work email found @enoc.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Current company
Role
Account Delivery Manager
Location
Dubai, United Arab Emirates
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Satish Kumar is listed as Account Delivery Manager at Mastek, a with 3080 employees, based in Dubai, United Arab Emirates. AeroLeads shows a work email signal at enoc.com and a matched LinkedIn profile for Satish Kumar.

Satish Kumar previously worked as Director Of Information Technology at Kaizen Knowledge Services Private Limited and Project Manager - Implementation of E-Governance for Govt. of Himachal Pradesh at Telecommunications Consultants India Ltd.. Satish Kumar holds Certificate Course, Internet Of Things, 6 from Indian Institute Of Technology, Kharagpur.

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{first}.{last}@enoc.com
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Profile bio

About Satish Kumar

Over 30 years of experience in delivering exceptional business value through effective implementation of Information Technology projects.Extensive experience of managing projects of all sizes in multiple countries and industries ranging from large-scale ERP, Cyber security, Infrastructure and Digital Transformation implementations, to smaller cross-functional initiatives leveraging strong leadership skills and adaptable management approaches. Track record of working across functional domains to maximize synergies, increase business productivity, reduce costs, and mitigate risks.Career experience:• Performance Management including meaningful KPI's and their governance. • Application Design and implementation including User Experience Design (UX).• Designed and Implemented Enterprise Risk Management (ERM) process and systems.• Real Life application of best practice frameworks like Togaf , ITIL , ABPMP , Cobit and PfMP.• Corporate Trainer and mentor to IT managers. • Workflow modelling with business rules implementation.• Establishing processes including Project Management Office (PMO), Risk Management.

Listed skills include Itil, It Management, Pmp, It Service Management, and 31 others.

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Mastek
Mastek
Account Delivery Manager
reading, reading, united kingdom
Website
Employees
3080
AeroLeads page
14 roles · 25 years

Satish Kumar work experience

A career timeline built from the work history available for this profile.

Account Delivery Manager

Current

Dubai, United Arab Emirates

Program Manager –Enterprise Applications implementation & Support for Vodafone Qatar , Doha Bank ,Kamco Investment Kuwait , Derayah Digital Bank KSA , SSCL KSAResponsibilities:-Digital transformation: - Implementing Oracle Fusion cloud enterprise solutions in finance , SCM , HCM for Telecom , Banks & Engineering organizations. Management of highly critical citizens facing telecom services during FIFA 2022 in Qatar.CXO Business Value - Design & Delivery: Understand the top… Show more Program Manager –Enterprise Applications implementation & Support for Vodafone Qatar , Doha Bank ,Kamco Investment Kuwait , Derayah Digital Bank KSA , SSCL KSAResponsibilities:-Digital transformation: - Implementing Oracle Fusion cloud enterprise solutions in finance , SCM , HCM for Telecom , Banks & Engineering organizations. Management of highly critical citizens facing telecom services during FIFA 2022 in Qatar.CXO Business Value - Design & Delivery: Understand the top most perspective for Enterprise architecture , Information flow , analytics and deliver solutions for the same.Change Management: Handle organizational change management related to business process re-engineering and large scale enterprise systems overhaul.People competency: Develop , train and mentor young engineers for delivering quality solutions for large enterprises in complex technology landscapes.Team Capacity Management: Manage experts who are handling multiple projects simultaneously for various organizations across various time zones.Support for 24/7 operations: IT service management for 24/7 services as per SLA in highly demanding telecom sector. Deliver ITIL compliant processes for Incident , demand , problem , release & SLA management.Cybersecurity: designed systems to implement security across domains in networking , applications , data storage , people , in-transit flow & in-situ storage, encryptions, access management ,cloning etcAnalytics Design & Delivery - Design & Delivery of dashboards , KPI’s and infolets to fulfill CXO needsCloud Solution architect: Designed and implemented cloud based solutions with saas , pass and microservices components. Instance management with network security ,load balancing & cloning . Show less

Mar 2022 - Present

Project Manager - Implementation Of E-Governance For Govt. Of Himachal Pradesh

Shimla, Himachal Pradesh, India

1. Managing/leading project2. Analysis technical feasibility of requirement3. Finding approach, Risk, assumption and dependency and impact changes of requirement.4.Preapring CMMI related document like Data dictionary, Change request process, Delivery/release note, Unit testing report.5. Creating guideline document for team like coding standard, creating work flow etc..6. Fixing bug in existing application and achieving dead line of project and delivery quality of good… Show more 1. Managing/leading project2. Analysis technical feasibility of requirement3. Finding approach, Risk, assumption and dependency and impact changes of requirement.4.Preapring CMMI related document like Data dictionary, Change request process, Delivery/release note, Unit testing report.5. Creating guideline document for team like coding standard, creating work flow etc..6. Fixing bug in existing application and achieving dead line of project and delivery quality of good product.7. Database Design based on project requirement.8. Conduct regular reviews with the team on improvement opportunities and work with development team in drafting the new requirements.9. Handle the team development and monitor the team work to achieve the SLA. Show less

Apr 2021 - Nov 2021

Chief Product Officer (Software & Iot)

Gurugram, Haryana, India

Business Analyst, Product Architect & UX Designer Responsibilities:- • Developed product strategy for Multi-national marketing company with global footprint.• Executed product development , implementation and rollout as per agreed digital strategy.• Application development for cloud based multi-tenant saas systems• Managed elicitation for requirement from subject experts in agro industry.• Team management in agile product development… Show more Business Analyst, Product Architect & UX Designer Responsibilities:- • Developed product strategy for Multi-national marketing company with global footprint.• Executed product development , implementation and rollout as per agreed digital strategy.• Application development for cloud based multi-tenant saas systems• Managed elicitation for requirement from subject experts in agro industry.• Team management in agile product development environment.• Converted business requirements to technical architecture & specifications.• Envisioned product functionalities and design the road map for the same.• Decided technical design include cloud platforms and development frameworks.• Designed information architecture and Low level solution details.• Designed and implemented web applications as well as mobile application with off-line functionalities.• Implemented Source code control for the product development.• Managed daily scrum meeting with the development team.• Managed knowledge transfer and training for power & end users through documents , video user manuals and training sessions.• Designed and implemented innovative solutions like universal information grid with self service elements to totally eliminate need for reports.• Designed and implemented innovative solution for master data self service to save huge efforts for admins and developers.• Designed and implemented graphical dashboards to show various performance indices through trends lines and work loads bar graphs to help managers make data-based decisions. Show less

Apr 2020 - Mar 2021

Product Manager - Iot, Cloud & Knowledge Division

Kaizen Knowledge Services

India

Apr 2020 - Mar 2021

Manager Project Management Office

United Arab Emirates

Portfolio Management & Communication• Project Control at milestone gates• Approve and advise on quality and completeness of project plans prepared by Project Managers.• Engage and Manage customers , Internal as well as external .• Drafted and scrutinized contratcs with vendors to ensure fair and objective terms and conditions.• Establish Business case development & approval process• Perform benefit realization review after project completion.• Analyze… Show more Portfolio Management & Communication• Project Control at milestone gates• Approve and advise on quality and completeness of project plans prepared by Project Managers.• Engage and Manage customers , Internal as well as external .• Drafted and scrutinized contratcs with vendors to ensure fair and objective terms and conditions.• Establish Business case development & approval process• Perform benefit realization review after project completion.• Analyze and report resource utilization.• Project Tracking & reporting of compliance & schedule performance.• Keep the Project sponsors and others informed about project status and issues.• Attend customer meetings and assist with determination of project requirements.• Chair project review meetings and distribute minutes to all project team members. • Effectively and accurately communicate relevant project information to the Senior Management and project team• Review reports throughout the lifecycle of the project• Retail Automation ( RFID , Payment, Kiosks , Digital Ads, MS Dynamics , Loyalty etc) and Cybersecurity (Assessments, DLP , IT-OT , PAM, EDR, NOC,SOC etc)PPM Tools• Proficient in MS Project and Microsoft Enterprise Project Management (EPM) • Manage Microsoft Enterprise Project Management (EPM) configuration and reports.• Designed and implemented custom modification to MS-EPM for performance management.• Track & manage project change requests. Show less

Feb 2012 - Mar 2020

Senior Business Analyst

Emirates National Oil Company

Dubai, United Arab Emirates

Business Analyst, Product Architect & UX Designer Responsibilities:-• Application development for cloud based multi-tenant saas systems• Excellent communication skills including deep listening.• Understand and process Voice of Customer.• Managed elicitation for requirement from subject experts in agro industry.• Converted business requirements to technical architecture & specifications.• Envisioned product functionalities and design the road map for… Show more Business Analyst, Product Architect & UX Designer Responsibilities:-• Application development for cloud based multi-tenant saas systems• Excellent communication skills including deep listening.• Understand and process Voice of Customer.• Managed elicitation for requirement from subject experts in agro industry.• Converted business requirements to technical architecture & specifications.• Envisioned product functionalities and design the road map for the same.• Decided technical design include cloud platforms and development frameworks.• Designed information architecture and Low level solution details.• Designed and implemented web applications as well as mobile application with off-line functionalities.• Implemented Source code control for the product development.• Managed daily scrum meeting with the development team.• Managed knowledge transfer and training for power & end users through documents , video user manuals and training sessions.• Designed and implemented innovative solutions like universal information grid with self service elements to totally eliminate need for reports.• Designed and implemented innovative solution for master data self service to save huge efforts for admins and developers.• Designed and implemented graphical dashboards to show various performance indices through trends lines and work loads bar graphs to help managers make data-based decisions. Show less

Feb 2012 - Jul 2015

Manager - Process Development & Compliance

Emirates National Oil Company

Dubai, United Arab Emirates

Developed new processes after effective engagement of stakeholders , documented them , conducted repeated trainings , configured applications & workflow to Implement the process and monitored and reported on the process performance. E.g.- Demand Management , Risk Management , Capacity Management , Incident Management , Release management etc.Responsibilities-• Process improvement to increase efficiencies , reduce wastages based on issues and opportunities. • Create a culture… Show more Developed new processes after effective engagement of stakeholders , documented them , conducted repeated trainings , configured applications & workflow to Implement the process and monitored and reported on the process performance. E.g.- Demand Management , Risk Management , Capacity Management , Incident Management , Release management etc.Responsibilities-• Process improvement to increase efficiencies , reduce wastages based on issues and opportunities. • Create a culture of process orietation , specially by senior managers.• Quality Control of Project artifacts • Change management among team members when new processes were implemented or existing processes were tweaked. • Creation & updating of documentation for processes and improvements• Evaluation Existing Business Processes for meeting objectives and customer satisfaction.• Lead the process discovery workshops.• Educate Business users on their responsibilities in various business processes.• Training of employees on periodic basis to reinforce and remind the process.• Develop and design documents like training manuals, process flowcharts and implementation procedures.• Monitor internal controls and make recommendations as needed.• Vendor Selection based on RFP , Evaluation Criteria and Vendor assessment.• Measuring and monitoring Service Level Agreements (SLA) with vendors. Show less

Jul 2008 - Feb 2012

Program Manager - Oracle Erp (Manufacturing )

Emirates National Oil Company

Dubai, United Arab Emirates

Supervised group of projects related to manufacturing & distribution industries in various countries while optimizing common resource utilization.Responsibilities:- Implement Oracle ERP Implementation projects in various countries in middle east. Manage concurrent projects for various clients. Manage Client Relations through continous engagement Managed Enterprise customer engagements , understood and delivered their expectations. Selected & Provisioned… Show more Supervised group of projects related to manufacturing & distribution industries in various countries while optimizing common resource utilization.Responsibilities:- Implement Oracle ERP Implementation projects in various countries in middle east. Manage concurrent projects for various clients. Manage Client Relations through continous engagement Managed Enterprise customer engagements , understood and delivered their expectations. Selected & Provisioned consultants from various domains with required competencies to different projects. Guided the client organization in change management to achieve the expected benefits. Regularly attended steering committee meetings and resolved bottlenecks through deliberations.  Implemented learning & development for team members to cover the skill gaps. Communicate program status to client as well as consulting organization. Manage Program risks. Manage principal software vendor , Oracle , for software related issues.  Ensure that the client's infrastructure requirements are assessed and provisioned. Develop and manage project teams of functional and technical consultants. Document , Analyze and improve various processes in manufacturing domain. Carry out awareness and training sessions for customer business managers. Contract management to protect both parties interests. Show less

Feb 2006 - Jul 2008

Senior Functional Consultant Oracle Ebs

Rapidigm (India) Limited. - A Fujitsu Consulting Company - For General Electric

New Delhi Area, India

Responsibilities for General Electric (Power Controls) :-• Understand Business challenges and Document Business Requirements.• Map Solutions based on Oracle Technologies.• Configure ERP modules and carry out various technical and acceptance tests.• Design customization to standard modules.• Conduct end user training.• Manage master data collection & Cleaning.• Design of data retrieval reports with their parameters and test and implement the same..• Implemented… Show more Responsibilities for General Electric (Power Controls) :-• Understand Business challenges and Document Business Requirements.• Map Solutions based on Oracle Technologies.• Configure ERP modules and carry out various technical and acceptance tests.• Design customization to standard modules.• Conduct end user training.• Manage master data collection & Cleaning.• Design of data retrieval reports with their parameters and test and implement the same..• Implemented BOM, Manufacturing , EAM, Inventory modules in manufacturing companies. Show less

Aug 2004 - Feb 2006

Information Technology Manager

Gurgaon

Responsibilities:-• Manage IT Operations all group companies.• Develop new systems to meet end user requirements• Implement Oracle EBS modules in different departments in group companies• Implementation of Machine Networking Unit using embedded systems for on-line monitoring of production status.• Design and implementation of Intranet Portals for Knowledge Management.• Design and implementation of Reports and dashboards for various functional… Show more Responsibilities:-• Manage IT Operations all group companies.• Develop new systems to meet end user requirements• Implement Oracle EBS modules in different departments in group companies• Implementation of Machine Networking Unit using embedded systems for on-line monitoring of production status.• Design and implementation of Intranet Portals for Knowledge Management.• Design and implementation of Reports and dashboards for various functional departments.• Training and developing new team members Show less

2002 - Aug 2004

Deputy Manager - Production Planning & Control

Sona Koyo Steering Systems Ltd

Gurgaon, India

Deputy Manager - Automotive Manufacturing Unit - Various Departments, Production Planning , Logistics , Supply Chain, Implemented Total Quality Management as a part of Deming Application Initiative.Responsibilities:-• Plan production control activities to improve runtime.• Automate planning and procurement of fast moving inventory items.• Work with purchase department in material planning and analysis to reduce inventory level.• Plan, schedule and monitor material… Show more Deputy Manager - Automotive Manufacturing Unit - Various Departments, Production Planning , Logistics , Supply Chain, Implemented Total Quality Management as a part of Deming Application Initiative.Responsibilities:-• Plan production control activities to improve runtime.• Automate planning and procurement of fast moving inventory items.• Work with purchase department in material planning and analysis to reduce inventory level.• Plan, schedule and monitor material movement in production cycle to ensure continuous operations.• Track material shortages and provide immediate resolution.• Assist purchasing unit in coordinating and planning supplier deliveries.• Monitor inventory status and generate inventory reports.• Assist Sales dept in coordinating and planning customer orders and deliveries.• Generate reports on production shortages and sales for analysis.• Develop process improvements for inventory, manufacturing and production control systems.• Evaluate production control activities to ensure that final product meets customer specifications.• Implement TQM and TPM quality Management Processes.• Implement 5S , Kaizen and small group activities.• Achieve Just-in-Time delivery of finished sub-assemblies to Suzuki.• Optimized material picking and movement system on shop floor.• Implemented Oracle ERP Modules in all Sona group companies. Show less

Oct 1993 - Sep 2000

Section Engineer

Maharashtra

Section Engineer (Operations & Maintenance) at Cement Manufacturing Plant , Raw mills , Kiln , Cement Mills , Conveyors , Crushers , Compressors , Pumps , Air Lifts & Slides.Responsibilities:• Direct and manage maintenance crew of approx 70.• Direct and manage maintenance crew.• Manage Smooth running of milling and crushing section of the cement process plant.• To improve the maintenance program using TPM process. • Carry out scheduled preventive maintenance… Show more Section Engineer (Operations & Maintenance) at Cement Manufacturing Plant , Raw mills , Kiln , Cement Mills , Conveyors , Crushers , Compressors , Pumps , Air Lifts & Slides.Responsibilities:• Direct and manage maintenance crew of approx 70.• Direct and manage maintenance crew.• Manage Smooth running of milling and crushing section of the cement process plant.• To improve the maintenance program using TPM process. • Carry out scheduled preventive maintenance activities.• Troubleshoot downtimes and plan to prevent recurrence.• Carry out predictive maintenance program.• Perform equipment and operations performance evaluations.• Coordinate and carry out the repair and maintenance of Various types of conveyors , Kilns , Crushers , Air Compressors , Pumps , Hydraulic systems , air compressors, data recording equipment, Coal mills , Slides. • Design and build structures and tools to improve production efficiency and reduce downtime• Update and maintain equipment records and facility/equipment drawings.• Manage vendors for performing various work in plant maintenance and shut downs.• Create and implement repair and maintenance plans for the process plant.• Maintain Environmental Standard Compliance and other company standards and perform required changes as required.• Carryout job cost analysis and project performance analysis.• Assist quality team with engineered solutions and assist in implementing quality improvements into the operations.• Manage the maintenance team and hire and develop new employees as needed• Assist the engineering team in the installation and commissioning of new equipment’s• In Charge of ordering and maintaining machine spare parts, Carrying out all inventory management functions.• Maintain all documents and software’s related to the maintenance department Show less

Feb 1990 - Nov 1993

Site Engineer ( Mechanical)

Mumbai

Site Engineer - Port Construction Project at New Bombay ( Nhava Sheva - JNPT ), a World Bank funded infrastructure project. In-charge for Commissioning of Container handling heavy equipment like quay and gantry cranes. Project management & Liaison between Korean & Japanese contractors. Co-ordination with Government authorities.Responsibilities--• Plan the project construction work. • Work alongside civil engineers, structural engineers, architects and… Show more Site Engineer - Port Construction Project at New Bombay ( Nhava Sheva - JNPT ), a World Bank funded infrastructure project. In-charge for Commissioning of Container handling heavy equipment like quay and gantry cranes. Project management & Liaison between Korean & Japanese contractors. Co-ordination with Government authorities.Responsibilities--• Plan the project construction work. • Work alongside civil engineers, structural engineers, architects and surveyors.• Negotiate work with suppliers, making sure that construction work progresses as planned.• Liaison with international construction companies and manage coordination among them. • Manage the site facilities, and supervising construction workers on a daily basis. • Report on operational performance and take steps to keep equipment running.• Coordinate work among different project contractors and engineers and take action to remove bottle necks. • Client & Contractor communication –Work closely with the client to understand their requirements and ensure effective communication with different project contractors like Mitsui , Hyundai, AEG etc., Arrange meetings and trigger action for new tasks and monitor on-going work on the project site.• To drive interface management, liaising between client , consultant and contractors Engineering, Operations and Maintenance staff to ensure a consistent progress till project completion.• Monitor & verify progress and quality of project work by different contracting companies.• Carryout acceptance tests for project equipment like terminal trucks , pipelines systems, gantry and quay cranes.• Arrange and participate in all project safety, design and constructability reviews.• Safety Management – Make site workers aware of Safety requirements , and monitor use of personal protective equipment like hard hard , safety boots. Etc. Promote safe behavior at all times. Show less

Oct 1988 - Jan 1990
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Colleagues at Mastek

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9 education records

Satish Kumar education

Executive Master In It Governance, Program Management , It Governance , Architecture , Operation Management, A

Solvay Brussels School - Universite Libre De Bruxelles

Activities and Societies: Workshops Dissertations Lectures

Nlp Practitioner, Neuro Linguistic Programming

Nlp Practitioner - Richard Bandler

Cobit, It Management & Control

Cobit - Isaca

Itsm, It Service Management

Itsm - Ogc

Mba Finance, Mba Finance

Mba - Finance

B.Tech, Engineering

B.Tech
FAQ

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Quick answers generated from the profile data available on this page.

What company does Satish Kumar work for?

Satish Kumar works for Mastek.

What is Satish Kumar's role at Mastek?

Satish Kumar is listed as Account Delivery Manager at Mastek.

What is Satish Kumar's email address?

AeroLeads has found 1 work email signal at @enoc.com for Satish Kumar at Mastek.

Where is Satish Kumar based?

Satish Kumar is based in Dubai, United Arab Emirates while working with Mastek.

What companies has Satish Kumar worked for?

Satish Kumar has worked for Mastek, Kaizen Knowledge Services Private Limited, Telecommunications Consultants India Ltd., Kaizen Knowledge Services, and Emirates National Oil Company.

Who are Satish Kumar's colleagues at Mastek?

Satish Kumar's colleagues at Mastek include Amit Vitalkar, Amit Bordia, Sachin Sawant, Yesha Makhija, and Sachin Bhalerao.

How can I contact Satish Kumar?

You can use AeroLeads to view verified contact signals for Satish Kumar at Mastek, including work email, phone, and LinkedIn data when available.

What schools did Satish Kumar attend?

Satish Kumar holds Certificate Course, Internet Of Things, 6 from Indian Institute Of Technology, Kharagpur.

What skills is Satish Kumar known for?

Satish Kumar is listed with skills including Itil, It Management, Pmp, It Service Management, Enterprise Architecture, Governance, Manufacturing, and It Governance.

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