Led a team of 50+ employees in the sales department, overseeing daily operations,sales, workflow scheduling, and performance management.Fostered a collaborative and inclusive work environment, promoting cross-functionalcommunication and teamwork.Acted as a liaison between senior management and department staff, providing regularupdates on departmental performance and strategic objectives.Developed and executed partnership strategies and joint business plans, aligning withpartner goals and company objectives.Monitored and tracked alliance performance metrics, analyzing data to identifyopportunities for growth and improvement.Conducted regular business reviews with partners to assess performance, addressconcerns, and identify new business opportunities.Managed key customer accounts, serving as the main liaison between the company andclients.Developed plans and strategies to maximize customer satisfaction and retention.Identified upsell and cross-sell opportunities within existing accounts, drivingincremental revenue.Collaborated with internal teams to ensure seamless delivery of products and services,meeting client expectations.Resolved customer issues and concerns promptly, ensuring high levels of customersatisfaction and loyalty.

I learned many corporate etiquette and lots of sales techniques.