Satish Khade Email & Phone Number

Mumbai, Maharashtra, India

• Set up, optimized and managed network equipment. • Manage and maintain MAC devices (MAC OS installation) • • Resolving all Hardware/ Network related issues in MAC device. • Managed Nutanix admin dashboard (Create VMs, Identify VM issues, take snapshots) Installed and maintained IT equipment and software to meet workflow requirements. • Website C-Panel management • Resolving all Hardware/ Network related issues locally and guiding other location office Minimize the time taken for user calls. • Manage all IT related Purchase • Orchestrated and oversaw upgrades to system hardware and software. • Analyzed intricate server issues and supported large enterprise and business-critical applications. • Promoted continuous improvement for IT governance processes. • Operated server management tools for patching, monitoring and backup activity. • Delivered reliable support for all server-class systems. • Managed and maintain Google admin dashboard, create policies and OU as per company requirement. • Managed & Maintain (Like create users, reset password, create email id and provide license access to Office 365 users, create groups, proved project access to the Azure AD users etc., create policies)

Mumbai, Maharashtra, India

• Set up, optimized and managed network equipment. • Managed Nutanix admin dashboard (Create VMs, Identify VM issues, take snapshots) Installed and maintained IT equipment and software to meet workflow requirements. • Developed and tested installation of company-wide servers. • Orchestrated and oversaw upgrades to system hardware and software. • Analyzed intricate server issues and supported large enterprise and business-critical applications. • Responded quickly to logged requests and incidents, achieving service KPIs. • Improved job tasks and mentored junior team members on best practices and standards. • Generated reports outlining performance, costs, and downtime issues. • Analyzed log files, systems, and network traffic to identify improvement opportunities. • Operated server management tools for patching, monitoring and backup activity. • Delivered reliable support for all server-class systems. • Spearheaded server infrastructure development, quality control and production operations. • Increased system security and performance with proactive changes. • Managed and maintain Google admin dashboard, create policies and OU as per company requirement. • Managed Microsoft Azure DeVops, Office 365, Yotta end point backup solution admin dashboard • Managed and maintain Data Centre (Daily monitoring) • Manage and maintain MAC devices • Kept flexible schedule to resolve after-hours and weekend emergencies promptly. • Fostered high availability of infrastructure through strategic planning, testing and support. • Consulted users to determine areas in need of improvement. • Sought and implemented IT improvements to minimized service disruptions. • Maintain Renewals and AMC details for SSL certificates, Licenses, Domains etc. • ISO 27000 and ISO 9000 Audit preparation. • Maintain and Monitor Sion Data Centre. • Monthly ISMS audit data and PPT preparation.

Khopoli, India

• Responsible for e-mail system and Internet Information Server, meeting employee and customer needs 24/7 • Managed all new install projects for servers, switches, and other network resources. • Developed and updates documentation, appraising users, and administrators of vital information. • Administrated and maintained environment security. Involved with administering security alerts to staff and weekly data backups. • Performed software installations and upgrades to operating systems and layered software packages. • Resolving all Hardware/ Network related issues locally and guiding other location office Minimize the time taken for user calls. • Checking VC connectivity and video conference with all locations • Handling all kinds of Troubleshooting, Maintenance, Installation of Operating System (Win 98, 2000, XP, Vista, Windows 7. Windows 8, Windows 10). Assembly of Pentium 4, Networking (LAN). • End user technical support for Windows 7, 8 and 10. • Manage, install and configuration CCTV cameras (Bosch and Hikvision)

Mumbai Area, India

• MS Outlook & Outlook Express Configure & solve MS Outlook Problems. • Maintain Inventory of all hardware’s. • Manage and maintain MAC devices (MAC OS installation and upgrtion) • Ensure that the anti-virus files are up-to-date, and systems are scanned regularly for viruses. • Solving the queries (Technical) of the users. • Configure Network printers n Resolve Issues. • Configure And Install Invoice printers. • Maintain and troubles shoot the hardware/network. • Exposure to Hardware Troubleshooting, Desktops Maintenance, Network Troubleshooting • Resolving all Hardware/ Network related issues locally and guiding other location office Minimize the time taken for user calls. • Checking VC connectivity and video conference with all locations • Handling all kinds of Troubleshooting, Maintenance, Installation of Operating System (Win 98, 2000, XP, Vista, Windows 7. Windows 8, Windows 10). Assembly of Pentium 4, Networking (LAN). • Configure and resolve VPN related issue. • Configure Mail and Applications in TAB and Mobile. • Visiting client places to solve the technical problems. • Support LAN Connectivity. • Maintenance of Networks, PC’s, Printers. • Handling customer calls providing Hardware, Network support. • Configuring modem and Internet mails. • Managing user accounts and giving share & security level permissions. • Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipment accordingly as per the requirement. • Responsible to monitor whether all the components are available for successful communication. • Responsible for maintaining the Backup network, hardware, software, files on a regular basis accordingly as per the company policies. • Timely analyses whether any repairs or replacements is needed. • Creating new users accounts. • Responsible for configuring & troubleshooting Microsoft outlook accounts.