Satish Msethi Email & Phone Number

Sr. Content Strategist Technical Content Expertise• Proficient in creating engaging and informative content for B2B, product reviews, sponsored posts, and websites.• Experience in writing long pillar posts, blog articles, technical documentation, tutorials, whitepapers, SOPs, Runbooks, training material, etc.• Skilled at translating complex concepts into clear, accessible language for diverse audiences.• Identify Opportunities: Recognize gaps and trends to create impactful technical content.• Data Interpretation: Analyse performance metrics, user trends, and market research data.• Content management: Coordinate content schedules, collaborate with teams, and meet deadlines.SEO Skills• Technical SEO Knowledge: Understand search engine algorithms and website architecture and perform comprehensive site audits.• Keyword Research and Content Strategy: Identify high-value keywords aligned with the user intent and business objectives.• User Experience (UX): Align SEO strategies with user behaviour and engagement metrics.• Stay updated with algorithm changes and SEO trends.IT Skills • Supporting data center activities across the financial, mortgage, insurance, and retail sectors for US clients, ensuring SLAs, quality, and customer satisfaction. • Resource planning and coordination about tasks, daily/weekly job schedules, and offsite and onsite coordination.• Resource training, team huddles and motivation through various technical, behavioral, and functional training and ensuring deliverables are met within compliance.• Developed and maintained Standard Operating Procedures (SOPs) to ensure consistent and efficient execution of technical tasks.• Created and updated Runbooks to document troubleshooting steps and resolution procedures for complex issues.• Authored training materials, including guides and presentations, to effectively onboard new team members and enhance technical knowledge.• Communication with other support teams, such as the business continuity team, Network support, and operations maturity, to ensure the delivery of the activities within scope.