Satish Naidu Email and Phone Number

•Provide Leadership and Vision for Technology Infrastructure include strategic planning of Information systems.•Implement efficient remote and work from home solution with latest cloud technology platforms, ensuring uninterrupted services to customer.•Define strategy and execution for migration of on-premise systems to Cloud based environment.•Ensure project completion by coordinating resources and timelines with various stakeholders.•Create financial forecasts, outline expenditures and modify budgets when necessary.•Assess new innovative technologies, mission critical systems, security, communications and business continuity.

Leading Infrastructure Program and operations for payments bank. Built highly-efficient Data Center within short span of time adhering to business goals. •Managing multi-vendor Infrastructure program and Operational teams in an agile mode integrating new business priorities and managing high level of service assurance and availability through various automation tools.•Managing high-level audits from various regulators to ensure compliance.•Build and run multi-city datacentre’s and ensure operational efficiency. •Architected the company's development infrastructure utilizing traditional and cloud computing resulting in project savings and achieving a more scalable solution to meet future business needs.•Managed IT operations, Data Center Operations, IT Service Management and IT infrastructure including vendor support both onsite and offsite. •Established IT Operational and Governance policies and procedures.•Managing infrastructure budgets and assets including contracts and vendor managements

Managed Country Technology Division for India franchise. Spearheaded collaboration with various group functions and regulators into efficient alignment with core business priorities. •Developed IT Solutions Road-map for diverse environments and business requirements. •Seamless migration of Core Banking Systems to Finacle to improve customer services and business priorities. •Business Optimization with Straight-through processing of regulatory payments platform for customer.

Recruited to ensure continuity while facilitating company transformation into enterprise class organisation. Leverage enterprise-wide information to re-engineer IT infrastructure and team strategy into efficient alignment with core business priorities.•Implemented more than 107 branches and first 150 state-of-art ATM’s pan-India within timelines. •Seamlessly managed 11-member project team managing enterprise level projects for optimisation of unified network communications integrations teams and Tier 2 and 3 Engineering teams providing specialized support for network.•Spearhead development and implementation of enterprise level collaborating solutions including SharePoint, custom developed solutions for business optimisation.

IT Operations and Infrastructure ManagementRecruited to establish and manage enterprise-wide IT Operations and Infrastructure team. Oversee companywide efforts to identify and evaluate all critical systems. Adhere to SLA of external and Internal Customers. Design and implement processes and procedures, and perform cost benefit analysis on all recommended strategies. Develop curricula and facilitate awareness training for management and employees. Supervise daily activities of Operations and Infrastructure team. Collaborate with external and internal auditors to conduct in-depth compliance audits.Key Contributions:- Authored numerous ISO 9000 procedures and security policies in support of IT Operations, participating in regular audits to ensure regulatory compliance.- Created polices and procedures governing corporate Support and Operations.- Hand Selected employees from IT Operations and infrastructure department to Projects Team charged with building Desktops Builds Roll-outs in context with Risk management and IT Security.- Created FCR (First Call Resolution) Team charged with analyzing all calls logged with IT Operations and generating Knowledge base for the IT Help-desk to resolve the calls in shorter period to achieve higher SLA.- Standardized Inventory and Assets Management which adheres to policies set by Internal and external auditors.- Overlook Windows Patch Management and Enterprise Antivirus Servers.

Responsible for technical support and planning operations in high-volume, 24x7 environment, including supervision of 6-member System Administrators team and coordination of technical issues involving network, hardware, and operating systems (Windows 2000 Server, Windows 2000 Professional), Remote Network, Application Servers, Firewall, IDS. Oversee Remote Production Servers, Oracle Database Servers, network connectivity, implementation, integration, and troubleshooting for servers, routers, remote access.Key Contributions:- Architected and manage internal, 200+ node network, successfully integrating Nine Windows 2000 servers (connecting Windows 2000 professional workstations, printers, and terminals with remote access).- Management of Data Center containing various application and Database Servers.- Consult and advise senior executives on future technology issues involving connectivity for LAN, WAN and Internet applications.- Implement Best practice methods in terms of Network Management and Design Architecture. The methods that were used to implement the design are in consult with latest company standards and practice.- Earned a reputation for on-time, on-budget completion of high-profile projects involving new network setup with 9 Windows 2000 server, 215 Windows 2000 professional Workstations, 12 3Com switches, 24 Patch Panels, 2 Cisco Routers, Intrusion Detection system, Firewall, Corporate Norton Antivirus System, Perimeter access security system and IP based Surveillance system.- Headed the team for development of emergency situation strategies and fault tolerance for all support systems.- Installed and maintained network availability and performance monitoring and notification system.- Responsible for research, acquisition and configuration of all new network and server hardware.- Designed and Implemented Network Operations Center for Remote and Local Servers.