• Fellow of the Royal Society of Public Health since 2012.• Member of the Chartered Institute of Marketing since 1997.• Development of Competency assessments at; Level 2 – Operatives, Level 3 – Supervisors and Level 4 - Contract Managers.• Gaining approved centre status for ARCA for the delivery of NVQ Hazardous Waste Operatives - Asbestos Removal.• Managing and co-ordinating the development of the ‘Asbestos Inspectors Scheme’, ‘Hire Association Europe – LPG scheme’ on behalf of ConstructionSkills.• Undertake strategic planning and evaluation of marketing plans for Building Engineering Services.• Managing ConstructionSkills own training and assessment facilities.• Maintaining and increasing income levels from existing franchise centres.• Increase the value of each customer through introduction of a customer relationship programme to better ‘manage’ the relationship.• Identify and target potential new areas of growth for business.• Management of new product development for certification schemes, publications and ancillary products.• Planned core-marketing activity (Direct Mail, Advertising & PR) for all ten local area offices.• Increasing local PR activity to maximise coverage amongst our target audiences.• Managing 20 core spokespersons for local and national marketing initiatives.• Improvement of Area and Head office communications, through internal communications, briefings and training.