Property Management Technical Administrator
CurrentMobile Loaves & Fishes is a Christian social outreach ministry in Austin, Texas that has been empowering communities into a lifestyle of service with the homeless since 1998.• Operated and maintained all surveillance cameras, including TOTUS, RING, and VideoInsight systems, ensuring continuous functionality and collaborating closely with vendors for support and upgrades.• Managed the access control systems across all phases, issuing and maintaining credentials such as Biometric IDs, RFID tags, Clickers, and Vendor Codes for staff, residents, and contractors to ensure secure and efficient facility access.• Coordinated with various departments and the current vendor to support event operations and other gate-related requirements, facilitating smooth and secure access management for all activities.• Operated and maintained the HandiTrac biometric key system, issuing credentials to staff and keeping the database updated to ensure accurate and secure key management.• Administered and maintained all programmable and biometric door locks, issuing access credentials to authorized personnel and contractors to uphold security protocols.• Monitored and recorded monthly electric meter readings, ensuring accurate data collection and reporting for energy management.• Processed and fulfilled video review requests for surveillance footage, aiding in incident investigations and security assessments within Community First! Village.• Oversaw and supported the upgrade and installation processes for technical programs, coordinating with the property management team and vendors to ensure seamless integration and operation of new systems.• Troubleshot and resolved issues with technical systems, taking corrective actions to maintain optimal performance and security of all electronic and access control systems.