Satorial Morgan, Ms Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Greater Atlanta Area

I am responsible for leading the development and execution of the Company’s long term strategy with a view to creating shareholder value. I am ultimately responsible for all day-to-day management decisions and for implementing the Company’s long and short term plans. Act as a direct liaison between the Board and management of the Company and communicates to the Board on behalf of management.

Greater Atlanta Area

•Support internal/external members with their needs such as payment options, application processing, introduction of products and services.•Assist management with the development of agents by conducting side by side coaching and ongoing support for the team.•A Member Care Champion for Corporate Training.•Plan and organize events and activities for agents and management team to build moral and increase productivity in the department.•Assisted the Operations Risk Management Department while they were short staffed. I was responsible for identifying needs, producing and analyzing reports as well as accounting data to detect and reduce losses at Delta Community with a primary focus on credit and debit card fraud.

Powder Springs, Georgia

•Planned, developed, and enforced policies and objectives for the organization to ensure it maintained its values and goals.•Created public awareness initiatives and ensured that the organization was visible to the community.•Assisted with the planning and execution of the organization’s first community closet.•Developed and led the Human Dignity Program.•Assisted with the organization’s first Grant (Community Foundation for Greater Atlanta 2017 Neighborhood Fund Grant) process.•Led several community outreach activities such as the Children Healthcare of Atlanta Patient Day Party and yearly Thanksgiving Day Bash.

Greater Atlanta Area

•Supervised 20 team members to ensure daily production metrics were met according to the Districts goals.•Averaged an overall Operational Self Audit score of 93% exceeding the company's goal overall score of 85%.•Served as the senior training supervisor providing support to new trainees through mentoring, observation, and feedback.•Oversaw payroll budget and scheduled associates efficiently to maximize sales and accommodate store traffic.•Completed yearly performance evaluations for associates and recommend promotional and merit increases based on performance.

Atlanta, Georgia

Train and develop Merch & Visual Team talentEffectively Lead the Merch & Visual Team by utilizing reports and analytics and goal setting techniquesDrive efficiency and effectiveness of Merch & Visual Operations including receiving, tagging, pricing, merchandising product, recovery, setting and maintaining visual sets, ad sets, pricing changes, managing the back room, RTVs, transfers, pack ups, cycle counts, and on hand adjustmentsUse reports and analysis to identify opportunities and best practicesActively and effectively set proper goalsStrive to improve the Store’s product AssortmentOversee the Sales Floor and Advise Customers as assigned

Atlanta

Supervise the Customer Service team and manage the Customer Service processesEffectively train, manage, role model and coach Customer Service Associates to greet customers in a friendly and engaging manner, and efficiently, accurately and effectively assist customer through check-out and returns to ensure a high level of customer satisfactionResponsibly use the key to do exchanges, price modifications, merchandise credits or gift certificates that exceed their limits, void sales, enter additional loans, and do cash pulls. Sign off on cash refunds, charge credits, customer information sheets and no sales and voidsResponsible for cash and till processes including, drawer reconciliation, logging store fund and till totals, change orders and distribution of tills to staff

Atlanta, Georgia

Ensured daily labor requirements were metAdjusted, updated and maintained employee schedules, including providing notification to employees of any schedule changesTracked employee attendance using scheduling softwareMaintained the OCPT check-in process, including issuing of uniforms, ensured dress code requirements were met and confirmed time clock punchesPrepared new hire employee files and maintained a filing systems such as employee timesheets and employment applicationsAssisted with In-Processing and Out-Processing paperworkConducted interviews for the Georgia World Congress Center Building Services' on call part time workforce

Grambling State University

Organized, developed, and implemented fundraising strategies raising approximately $3000 for the organization in four monthsMonitor organization’s funds and spendingEstablish, organize, and maintain all documents and logs concerning the work within the organizationDistribute information to committee members and members of the organizationUpdated the existing Facebook page and spearheaded a marketing campaign to increase followers from 5 to 76 in two monthsPost up-to-date information about sport news on the Facebook and Twitter pages to keep the followers interested in the sport business industry

Ruston, La

Managed the organization’s schedule for staff members throughout the day to make certain all tasks were completed, such as food set-up, clean-up and arrival of service workersCommunicated with clients to reserve desired rooms Applied interpersonal and communication skills in working with all levels of personnel to gain valuable insight and avoid potential problemsHandled guest check-ins and check-outs appropriatelyOperated hotel switchboard, took calls and provided information and transferred callsManaged accurate accounting of all roomsTook reservations over the telephone, through emails and in personBalanced cash at the end of the shift and generate accounting reports for the benefit of the next shift

Grambling State University

Designed and implemented a 12-week program for the Grambling community who ranged from the ages of 18 – 65Developed a team for the Susan G. Komen Breast Cancer Awareness 5K in Monroe, LASpearheaded the raising of approximately $500 for the team to donate to breast cancer treatment and researchCommunicated with 30 trainees during workout sessions and through email communication about workouts, announcements, meeting locations, and race day information

Grambling State University

Organized the distribution of media announcements for colleagues at Grambling State University and other institutions in LouisianaCommunicated with participating universities to inform them of the logistics for the conferenceUpdated social networking sites through the following platforms: Facebook, Twitter, and InstagramProofread and corrected documents for correct grammar, format, accuracy, and completenessModerated the debate competition

Grambling State University

Collaborated with Ryan’s to ensure their company as the Title Sponsor for the Network’s Thanksgiving service project Organized the distribution of promotional materials about all athletic schedules and the Bayou Classic during Grambling State University’s home games Planned the community relations aspect of the Grambling State University Football Media DayCollaborated with the Bayou Classic Public Relations team to direct pre-game participants and check credentialsAssisted Sports Radio Network Director in planning, coordinating and executing public relations activities and events for the networkWrote news releases announcing about university information and press releases for upcoming events

Master Of Science, Sport Administration

Activities and Societies: Sports Leaders Association

Bachelor Of Arts (Ba), Mass Communication/Media Studies

Activities and Societies: Tau Beta Sigma National Honorary Band Sorority, Sports Leaders Association, Grambling State University World.