1. Implementing Company Regulations, including ISO 9001:2015 Quality Management System procedures, Occupational Health and Safety, and Environmental Management System (ISO 14001:2015 & ISO 45001:2018), CPPKRTB System, CPKB System, CPOTB System, and Halal Assurance System.2. Conducting ITE goods inventory.3. Creating a schedule request for item retrieval.4. Inspecting incoming goods.5. Inputting ITE arrivals into the system or file.6. Verifying the actual IT asset conformity.7. Recording damaged goods at the vendor and following up.8. Creating handover for ITE goods.9. Assisting in the installation of new IT devices.10. Conducting on-site troubleshooting visits related to user issues.11. Assisting in preventive hardware maintenance at PT MIM.12. Configuring and setting up new CCTV systems.13. Taking responsibility for assigned tasks.

As IT Support in a company engaged in software, tasked with helping all problems experienced by en users- Responsible for handling more than 50 clients- Communicating with end users for problem solving and receiving user feedback- Forwarding input to the programming team as per client needs- Maintaining client relationships regarding updates on the latest programs and user experience from software usage by clients.

As IT Specialist staff at the head office, responsible for computer systems and network infrastructure at the head office and all branches throughout the region • Perform maintenance and troubleshooting of all problems experienced by end users at the head office • Planning and installing all existing computer system and network infrastructure at the head office and branches• Coordinate with sub-contractors and suppliers regarding computer and network infrastructure needs• Responsible for the supervision of contactors related to the installation and maintenance of network infrastructure and computers

As a field technician who is responsible for all the company's network infrastructure and from clients to end users•Conduct surveys and analyze end user needs for later installation•Perform installation of network infrastructure installation from the company side and on the client side•Perform maintenance and repairs on network problems at the company and the client side • Supervise the team doing the work while in the field