Satpinder Saini (Sami) Email & Phone Number

Calgary, Canada Area

Calgary, Canada Area

• Assist in the recruitment and training process by identifying, scheduling, and interviewing candidates, as well as perform reference checks• Maintain accurate data entry of all employees, including preparing offer letters, employment records, payroll and paperwork for accounting purposes• Provide training to new employees as well as on-going training to current employee for growth and development • Work with management to understand organizational structure to effectively manage positions as needed• Communicate information to team during meetings and delegate tasks as needed for completion of job• Review HR programs to create an efficient and conflict-free workplace as well as better team moral • Maintain a high level of confidentiality dealing with employee reports alongside customer profiles• Take lead to investigate and resolve all employee and customer support requests in timely fashion• Build relationships and maintain customer rapport by using effective communication to promptly answer questions and address concerns via e-mail and phone• Collaborate with other vendors and clients to ensure completion of job in timely fashion• Network with external vendors in order to establish professional relations for future business opportunities• Cultivate and maintain favourable contact with customer accounts by building long-term relationships• Monitor daily workload and service level, distributing resources as required to respond to event restrictions• Assist leadership in analyzing, interpreting, and forecasting current workforce and workforce trends

Calgary, Canada Area

• Consulted with multiple financial institutions in order to determine best rates and terms in accordance to customer profile• Partnered with leadership in analyzing, interpreting, and forecasting workforce trends for industry• Coordinated multiple tasks and priorities at one time in order to ensure efficient workplace • Daily maintenance and configuration of systems, including Microsoft Suite, Trello, and other external CRM systems• Effectively envisioned, developed, and implemented new strategies to address competitive and complex business issues• Maintain a high level of confidentiality dealing with customer financial details

• Processed daily banking transactions while providing excellent customer service, and managing customer inquiries• Accurately manage data entry for clients for purposes of evaluation and application • Effectively developed and maintained professional relationships with cliental• Guided department managers and colleagues in overall branch improvement• Worked closely with management and employees to improve work relationships, build morale, increase productivity and customer retention• Maintain a high level of confidentiality dealing with customer financial details

Management Certificate, Human Resources Management And Labour Relations

Bachelor’S Degree, Business Administration And Management, Financial Services

Activities and Societies: Finance Club

Business Administration Diploma - Finance, Business Administration - Finance