• 15 + Professional experience in Telecom / IT industry as a System Consultant, Technical Solutions Key Account Manager, Project Management /Solution Manager / Solution Architect.• Focusing on solution sales in the country leading the main technology consultancy service lines consisting of Enterprise IT Solutions BSS/OSS, Security & Cloud, Storage & Back up, Mobility, Big Data & Education.Strong communication & customer relation skills.Rich experience in Telecom and specifically BSS /OSS infrastructure, CRM , PRM ,RA, MEDIATION ,Service Fulfillment & Assurance and VAS Infrastructure ,MBB, RCS, SDP,OTT applications across all BSS / OSS segments – Voice, Data, Messaging, Content, Platforms Working experience with top operators in MENA, Asia Pacific, Europe Market including but not limited to, French Telecom ,Etisalat, Mobily, Etisalat Miser, Etisalat Afghanistan , Zantel, Etisalat Pakistan, Eritrea Telecom , Zimbabwe Telecom (Econet), Ufone , CMPak.Working for Etisalat Group Key Account as a Senior Solution Manager for all related project to BSS /OSS.(CRM , BILLING ,OCS,MVNE , M2M ,MVNO , VAS etc)Worked as a Project Manager, Manager Requirements / International Trainings for ZSmart Convergent billing and customer care solution of ZTESoft Co. LTD. Training of different international customers from Europe , Asia , Africa etc regarding Convergent Customer Care & Billing solution.Worked as a team lead for Deployment & Operation on Mega Project of Billing & Customer Care for PTCL / ETISALAT until the completion of the project.Worked for almost one year as a IN (Intelligent Networks on Paktel GSM (Now known as CMPAK) Project Pakistan) Developer.PROFESSIONAL SKILLS Programming Languages: Oracle, IN (Intelligent Networks, GSM) Developer SQL / PLSQL Databases: Oracle Tools: SCE (Service Creation Environment), UML ,Oracle Developer 2000, 6i, 9i (Forms & Reports), Visual Source Safe Platforms: Windows 2000/XP, UNIX, LINUX Networks: Windows NT, HTML Others: Strong knowledge of the software development lifecycle and Customer Care & Billing Solutions.Key Account Management Specialties: All related project to BSS /OSS.(CRM , BILLING ,OCS,MVNE , M2M ,MVNO,VAS etc)--OSS/BSS/VAS solution sales--Pre sales Solution Management--Customer relationship Management --Service fulfillment & Assurance. Revenue Assurance. Mediation.--IMS--VAS .
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Manager It Planning Etisalat PakPtcl.OfficialPakistan -
Manager It Planning Etisalat PakPtcl.Official 2016 - PresentIslamabad Pakistan• Responsible of IT Planning of all projects . Removing redundant and legacy systems with new updated solutions. Defining Road Map for future products, solutions and systems as per organization strategy. Help organization in defining IT strategy focusing on cloud and virtualization • Responsible of managing synergy between PTCL and PTML • technological innovation/development ,Critical technology and policy analysis• Evaluation of technology/systems before procurement • New… Show more • Responsible of IT Planning of all projects . Removing redundant and legacy systems with new updated solutions. Defining Road Map for future products, solutions and systems as per organization strategy. Help organization in defining IT strategy focusing on cloud and virtualization • Responsible of managing synergy between PTCL and PTML • technological innovation/development ,Critical technology and policy analysis• Evaluation of technology/systems before procurement • New technologies social and economic impact• Technology-based economic growth and government policy• Policy decision-making and stakeholder involvement• Technological risk and security management • Give preference to Energy, sustainability and green technologies• Bringing solutions for Infrastructure and transportation system• Responsible of IT Planning of all projects implementations which falls under the category of BSS/OSS. • Presenting product strategy and progress to CXO’s on regular intervals.• R & D of Product Compliance with international standards like TMF, 3GPP, ITIL etc.• Vendor Technical Evaluation and Short Listing, Negotiation, Planning, Presentations.Managed END to END RFP for following projects o HPE SDM 9.5 Project ,Integration involved with HP TeMIP, CA Spectrum , Siebel CRM ,IPCC, etc Successfully procured and handed over to Implementation team after SOW finalization.o HPE TeMIP Upgrade to 6.2 Comptel Instant Link Provisioning system o Private / Public Cloud Infrastructure o Storage ,Backup and Security Solutions, Convergent Billing Solution, Inventory Management system , Big Data Reporting Solution, Financial Cloud based hosting solution for financial sector o Data center up gradation and virtualization & Revenue Assurance systems up gradation o Fulfilment systems up-gradation • Also Involved with Quality and Governance for Departments KPI's PIB and Risk Assessment . Show less -
Implementation Manager Ess Dept.China Mobile International Limited Sep 2013 - 2015(Zong Cmpak) PakistanImplementation Manager at China Mobile HQ, Enterprise Solutions & Support Department.• Responsible of all projects implementations which falls under the category of Enterprise Dept. • Presenting product strategy and progress to CXO’s on regular intervals.• R & D for new services for Corporate Sector, Competition Analysis.• Vendor Technical Analysis and Short Listing, Negotiation, Planning , Presentations.• Team Building , Project Management etc.• Managed END to END RFP… Show more Implementation Manager at China Mobile HQ, Enterprise Solutions & Support Department.• Responsible of all projects implementations which falls under the category of Enterprise Dept. • Presenting product strategy and progress to CXO’s on regular intervals.• R & D for new services for Corporate Sector, Competition Analysis.• Vendor Technical Analysis and Short Listing, Negotiation, Planning , Presentations.• Team Building , Project Management etc.• Managed END to END RFP foro VPBX Project Successfully removed all bottlenecks and shortcomings holding implementation process and brought implementation process from two weeks to 1 day which was desired target Registered approved short processo CISCO Routers Successfully procured and implemented • Have done project management and implementations process of products like o Mobile VPBX , o Bulk SMS , o M2M , o Mobile PRI , o Location Services like work force management and tracking etc. Show less -
Technical Solutions Sales Manager Etisalat Group Account. UaeHuawei May 2011 - 2013United Arab Emirates• Responsible of all projects which falls under the category of BSS /OSS and OCS, Data Charging System as a Head Solution team for the Region, MVNE ,VGS , RCS as well• Worked as a solution architect for Mobile Data Services Platform MDSP a Huawei project with Etisalat UAE., 2012o Finalization of FRSo Review and negotiate BRD with Etisalat IT Planning Team , Etisalat Operational Team and Huawei R & Do Negotiate SOC for PAT, UAT and FAT to release payments.• Meetings and… Show more • Responsible of all projects which falls under the category of BSS /OSS and OCS, Data Charging System as a Head Solution team for the Region, MVNE ,VGS , RCS as well• Worked as a solution architect for Mobile Data Services Platform MDSP a Huawei project with Etisalat UAE., 2012o Finalization of FRSo Review and negotiate BRD with Etisalat IT Planning Team , Etisalat Operational Team and Huawei R & Do Negotiate SOC for PAT, UAT and FAT to release payments.• Meetings and Giving Presentations to CXO’s Etisalat (Like MDSP , VGS,M2M,MVNE (Includes Complete CRM BSS/OSS )• M2M RFP (July, August 2011)o Handled end to end RFP for M2M and get Huawei into a position to be technically shortlisted with top rank.o Includes presenting the technical solution to RFP team as well CXO’s .• RCS (Rich Communication Suite) ,2012o Remained partially involved in the project team until getting LOI.• SDP (Service Delivery Platform) ,October 2011o Remained involved in the project for presenting solutions to CXO’s in GITEX for Huawei.• MVNE Project and IPTV project UAE ,2012o Member project team for requirement gathering and analysis and delivery of solution as per requirements.• Requirement Gathering and Analysis for R & D team. Technical Solution presentation. Handling RFP or RFQ ,RFI etc,• Application Innovation Center (AIC)., Etisalat Group Key Account Department.2011.2012o Main responsibilities of AIC were to suggest Etisalat some R& D projects use Etisalat testing platform to test the product and try for successful commercial launch.o We worked on projects like eBook a JV of BT,ET,Huawei and Khalifa Universityo Ipad Iptv controller etc • Responsibilities include solution, requirement, project management, marketing, customer relations, Delivery etc.• Making project plan for Implementation• Meetings with customer to discuss project plan• Investigation for Implementation & Deployment.• Involved in Pre-Sales and Post Sales activities Show less -
Senior Standards Marketing Consultant Bss /Oss & Ocs (Memeber 3Gpp Sa5 Group,And Tmf )Huawei Jun 2010 - May 2011Nanjing ChinaHelped industry and compnay for standrization activities. Remained active Memeber of 3GPP and TMF.Presented many Contributions to SA5 Group in 3GPP meetings. in 2010 France (Paris) and Italy (Sorrento)Participated in the research work for cloud computing and presented many internal reports. -
Manager Requirements / International Trainings Bss/Oss & Cbs ,OcsZte Corporation Jul 2005 - Jun 2010Nanjing, Jiangsu, ChinaZTESoft (Zhongxing Telecom Co Ltd.) Nanjing China, July 2005 to date Website: http://www.ztesoft.com/ , http://zte.com.cnPosition: Manager Requirements / Trainings。Jan 08 – to date: Working for ZSmart Convergent billing solution of ZTESoft Co. LTD.• Training of different international customers for ZSmart Convergent billing solution.• Requirement gathering, analysis and design.• Making project plan for Implementation / Cutover.• Meetings with customer to discuss… Show more ZTESoft (Zhongxing Telecom Co Ltd.) Nanjing China, July 2005 to date Website: http://www.ztesoft.com/ , http://zte.com.cnPosition: Manager Requirements / Trainings。Jan 08 – to date: Working for ZSmart Convergent billing solution of ZTESoft Co. LTD.• Training of different international customers for ZSmart Convergent billing solution.• Requirement gathering, analysis and design.• Making project plan for Implementation / Cutover.• Meetings with customer to discuss project plan / New Requirements.• Investigation for Implementation & Deployment.• Giving trainings and presentations to international customers from different countries regarding the ongoing projects. • I have given training of Billing & Customer Care solution to Eitsalat Afghanistan Customers and Eritrea Telecommunication Staff in Eritrea, ECO NET Zimabawe SCO Paksitan , PTCL Pakistan etc.Website: http://zte.com.pk , http://zte.com.cnPosition: Engineer / Implementation Team Lead Feb 06 – Jan 08: Worked as a Implementation Team Leader for Pakistan Telecommunication Ltd billing & customer care & billing project for whole Pakistan.• Requirement gathering, analysis and design.• Making project plan for Implementation / Cutover.• Meetings with customer to discuss project plan / New Requirements.• I am responsible for making grounds for implementation & Deployment of this project in different departments all over Pakistan. • Investigation for Implementation & Deployment.• Giving trainings and presentations to PTCL officials and staff regarding this project.• Inspection to different sites with PTCL to monitor the implementation.July 05 – feb 06: Member of a team who developed Paktel GSM Project. This aims at configuring and supervising intelligent networks specifically SMS and USSD services.• Designed and implemented SMS & USSD Services for Paktel GSM for example Balance Transfer, recharge VC through SMS & USSD etc. Show less -
Engineer / Implementation Team LeadZte Soft Apr 2006 - Jan 2008as a Implementation Team Leader for Pakistan Telecommunication Ltd billing & customer care & billing project for whole Pakistan.Requirement gathering, analysis and design.Making project plan for Implementation / Cutover.Meetings with customer to discuss project plan / New Requirements.I am responsible for making grounds for implementation & Deployment of this project in different departments all over Pakistan. Investigation for Implementation & Deployment.Giving… Show more as a Implementation Team Leader for Pakistan Telecommunication Ltd billing & customer care & billing project for whole Pakistan.Requirement gathering, analysis and design.Making project plan for Implementation / Cutover.Meetings with customer to discuss project plan / New Requirements.I am responsible for making grounds for implementation & Deployment of this project in different departments all over Pakistan. Investigation for Implementation & Deployment.Giving trainings and presentations to PTCL officials and staff regarding this project.Inspection to different sites with PTCL to monitor the implementation. Show less -
Software EngineerZte Jul 2005 - Apr 2006IN ,SCE Development -
Programmer IiShifa International Hospital Dec 2003 - Jul 2005Member of a team developing Hospital Management System. Which aims at configuring and supervising Appointment Systems for Doctors & Medical Machines.Designed and implemented Appointment System. Performed Testing. Specified and performed Feature Deliverables Test plans. Coded SQL / PLSQL Scripts.Used: Oracle Internet Development Suit, Windows 2000/XP , Linux
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Services CoordinatorShifa International Hospital (Pvt.) Ltd Nov 2000 - Dec 2003on this position for almost three years .Major responsibilities include:Training of new staff & volunteers. Complaint Handling.Protocol services for Foreign Delegations, Ambassadors and VIP's.Conducting different surveys to improve services.
Usman Bin Azad Skills
Usman Bin Azad Education Details
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Software Engineering -
Double Maths & Physics
Frequently Asked Questions about Usman Bin Azad
What company does Usman Bin Azad work for?
Usman Bin Azad works for Ptcl.official
What is Usman Bin Azad's role at the current company?
Usman Bin Azad's current role is Manager IT Planning Etisalat Pak.
What schools did Usman Bin Azad attend?
Usman Bin Azad attended Mohi-Ud-Din Islamic University, University Of The Punjab, Lahore.
What skills is Usman Bin Azad known for?
Usman Bin Azad has skills like Bss, Vas, Telecommunications, Gsm, Open Source Software, Mobile Devices, Crm, Lync Server 2010, Management, Sdh, Solutions Marketing, M2m.
Who are Usman Bin Azad's colleagues?
Usman Bin Azad's colleagues are Umar Firdaus, Hasan Ali, Muhammad Iqbal, Muhammad Atif Zaheer, Kashif Tasaaduq, Engr. Abubakar Asim, Babar Hussain.
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