I have extensive experience in providing coaching, support, and guidance to leadership and management across various HR functions. My expertise includes talent acquisition, training and development, performance management, employee engagement, employment legislation, federal and provincial regulations, labour relations, and strategic HR planning.Some of my key achievements include:- Developing strategies focused on the entire employee life-cycle to foster a thriving work environment.- Creating and implementing policies and programs that support the organization’s strategic goals.- Designing and launching new performance management, compensation, and learning and development programs.- Implementing an Employee Engagement plan that increased the employee engagement index by 10%.- Developing an Indigenous Engagement Strategy, enhancing Indigenous awareness training, and focusing on Indigenous talent acquisition.- Providing strategic HR guidance during organizational restructuring and change management processes.- Leading the Organizational Health Committee.- Administering payroll for all employees.These experiences have equipped me with a comprehensive understanding of HR practices and the ability to drive initiatives that support organizational success.

Administer the salaried compensation programs and data-related projects/processes such as merit and incentive cycles, and compensation surveys. Responsible for working with various levels within the organization completing job analyses and evaluations. Provision of support in market pricing, salary budgets and planning analysis. Work closely with Human Resources, Payroll and Finance ain matters relating to Total Rewards.

- Managed full-cycle recruitment processes, including job postings, candidate screening, interviewing, and selection.- Acted as a point of contact for employee inquiries and concerns, providing guidance on HR policies and procedures.- Mediated conflicts and facilitated resolutions to maintain a positive work environment.- Identified training needs, developed customized training plans and Coordinated training programs and workshops to enhance employee skills and knowledge.- Ensured compliance with labor laws and company policies.- Maintained accurate and up-to-date employee records, including attendance, benefits, and performance data.- Collaborated with the safety committee to address and mitigate potential hazards.- Developed and implemented employee engagement initiatives to boost morale and productivity.- Assisted in the creation and updating of HR policies and procedures. - Managed the internal WSIB, STD and LTD processes.

- Developed Performance Management systems for clients in different industries.- Managed full cycle recruitment for clients in different industries from CEO level to Entry level using Zoho Recruit. - Used all functions of platforms for talent acquisition/ head hunting purposes like Indeed, UpWork, LinkedIn.- Prepared employee contracts, employee handbooks, policies, and various letters such as offer letters, disciplinary letters - Facilitation of training for clients e.g. Health and Safety, WHMIS and Discrimination- Managed diverse HR assignment for all clients on a daily basis.- Conducted various HR investigations and workplace assessments - Knowledgeable in Employment Standards Act, Human Rights Code, Labour Relations Act, Occupational Health and Safety Act, AODA, PIPEDA

▪ Designed an academic appointment, promotion and performance appraisal policy document for Academic Staff which provides clear guidelines and criteria for academic appointments, promotion and tenure. ▪ Conducted an academic organizational training needs assessment for Faculty Heads and created a training program on various program administration and academic related topics.▪ Coordinated the Teaching, Observation and Evaluation of Academic Staff to obtain peer feedback on teaching approach, delivery and style which was used as part of the performance management process.▪ Assisted in conflict resolution at the Academic and Academic Support Staff Level.▪ Provided guidance to academic support staff on collective agreements, handbooks, policies and procedures, ensuring consistent interpretation and compliance. This included support and advice for both unionized and non-unionized employees.▪ Assisted Faculty Heads and HR throughout the recruitment process through the support and advice in writing job descriptions; applicant screening, interviews and testing; reference checks; offer letters; and onboarding.▪ Provided support and advise on compensation matters and payroll to Academic and Academic Support Staff▪ Member of the joint health and safety committee and the IT committee which provided support to ensure a positive student experience.▪ Assisted the President, Provost and Assistant Vice Presidents on restructuring and organizational change which involved partnering with clients to facilitate the change process.▪ Researched and advised on diversity and inclusion issues through creating programs, training and values around this.▪ Reviewed the University’s academic and HR policies and procedures, ensuring that these are all inclusive.

- Designed and Implemented an Academic Governance Framework and a Quality Assurance Framework which resulted in an improvement in faculty administration and planning and an improvement in the quality of the learning and student experience.- Collaborated with team members to develop and implement University regulations, student handbook, policies, and procedures for 1500 staff members and 8500 students.- Designed and implemented a quantitative faculty workload model which provides 20 faculties with data for the assessment of workload, balancing Department/College workloads, modeling future directions for the department or college, strategic planning and costing.- Served as the Recording Secretary for the Board for Undergraduate Studies, the Executive Management Committee, and its corresponding sub-committees. - Prepared program specification document and course outlines for 5 undergraduate degree programs and 1 master’s program.- Prepared annual program reports for the Energy Systems Engineering faulty and produced a statistical analysis of the effectiveness of the programs and recommendations on ways to improve and enhance the programs- Coordinated the specialized program accreditation for the Energy Systems Engineering Faculty with the Energy Institute UK which resulted in 5 programs being awarded specialized program accreditation.- Developed, implemented, and assessed student recruitment strategies for both undergraduate and postgraduate programs which resulted in a 10% improvement in student recruitment.- Prepared student enrollment reports which identified areas for converting interest in a program to actual student enrollment and identified opportunities for enrollment growth. - Developed an assessment and selection strategies for student applications which resulted in a more efficient and effective selection process.

- Participated in the development, launch and start of the Doctorate in Business Administration program.- Responsible for admissions to the school’s DBA and EMBS programs, including the achievement of student recruitment targets the management of the admissions process and serving as part of the school’s admissions committee.- Responsible for all aspects of the assurance of quality for the DBA and EMBA program in accordance with the school’s Quality Assurance framework.- Participated in the Accreditation Council of Trinidad and Tobago (ACTT) Accreditation Registration- Supervised and conducted the implementation of Lok Jack eLearning using Moodle software (Special Learning)- Responsible for engaging faculty for the delivery of courses - Collaborated with staff and members of the teaching faculty, and officers of the University of the West Indies to prioritize and execute departmental strategy and direction- Interpreted the regulations of the University of the West Indies pertaining to students pursuing academic programs and acted in accordance with these regulations to ensure that program and student issues were handled appropriately- Promote the School’s teaching and learning objectives and activity to external audiences and develop and maintain a network of professional relationships with government, business and industry.- Supervised and conducted the implementation of the eLearning strategies using Moodle software - Planning and executing of International Study Tour (Special Project)

- Coordinated and marketed the institution’s business and management programs- Communicated with foreign universities and students on student information, applications and queries in a timely and efficient manner- Student advisement and academic counseling on Programs offered by the institution- Registration of students (Membership and Examinations)- Sourcing part-time lecturers and issuing contracts- Scheduled and coordinated the tuition semester and classes- Worked closely with students through orientation, academic advising and career counseling.- Carried out standard financial functions with respect to accounts receivable and payable for degree programs and payments to foreign universities to facilitate the smooth operation of the department.- Statistical data analysis of student feedback on the quality of the degree programs offered.- Preparation of weekly and monthly reports for the business programs.