Satu Henriksson Email and Phone Number

As a service manager at Mesvac Oy, I lead and mentor a team of nine customer service and contract management professionals. I have over 10 years of experience in various support and service roles, as well as financial administration. I am responsible for overseeing the helpdesk operations, invoicing, and recruitment of new staff. I hold a bachelor's degree in business administration, with a focus on human resources management and services. I am passionate about employee experience, organizational culture, and skill development, as well as employee well-being. I have also completed certifications in digital marketing, inbound marketing, and Google Ads, which enable me to leverage online platforms and tools to enhance customer engagement and satisfaction. I am a conscientious, hardworking, and collaborative team player, who is always open to learning new things. I strive to be a present, attentive, and supportive leader, who listens to and empowers my team members.✉️: satu.henriksson@hotmail.com