• Develop recruiting strategies based on in-depth understanding of client needs, historical trends, and strategic priorities.• Key consultant for COO on multi-faceted aspects / issues relating to Operations.• Build, foster and promulgate work-culture encompassing team interactions, continuous process improvement, and change management in a dynamic environment with competing priorities.• Directly manage and monitor recruitment team.• Develop / maintain relationships internally (recruiters, US HR) and externally (clients) to continually evaluate and improve requisition fulfilment process and manage client issues.• Drive full lifecycle recruiting (source, screen, negotiate, submit, feedback, interview logistics, closure) in high-competition + time-sensitive contractual MSP environment, working closely with candidates and clients (mostly MSP staff, and as needed client HMs).• Work extensively in MSP / VMS and Direct-Client recruitment structure managing / leading client handling and developing client accounts and relationships.

• Identifying potential clients in the US market and initiating business.• Conducting research to determine potential of policies and programs related to client accounts.• Analysing and providing solution on the methods to organize client accounts.• Conducting quality audits on client accounts and developing new strategies for retention of account and work on enhancing quality of services.• Planning the restructuring of the operations of client accounts and taking care of complete account management process.• Conducting assessments and proposing improvements to methods, systems and procedures in areas such as operations, human resources, and records management of client accounts.• Business Development through Cold Calling, Email Campaigns, and Internet searches.• Correspondence with clients for requirement, scheduling interviews, feedback and follow-up.• Sourcing of the relevant candidates through (existing database, headhunting, employee referrals, contacts, job portals, advertisements, and staffing companies).• Presenting job opportunities to qualified candidates.• Telephonically pre-screening candidates to ensure that they meet client’s requirement.• Screening, cold-calling, and qualifying candidates utilizing position specific matrix, preparing and formatting resumes for presentation to clients, submitting top candidates through client online submittal process.• Successfully managed full recruitment cycle independently including resource requirement gathering, sourcing, initial screening, short listing, and pre and post interview follow-ups, preparing offers, negotiation and closures. • Ensured availability of back up resources in the event of candidate back-outs for key positions or any emergencies. • Participated in weekly review meetings focusing on troubleshooting difficult positions and managing customer issues.