Leadership Role, Team Building, Team Management, Responsible for Branch Sales and Performance, Renewal Portfolio Management, Key Account Management

New customer Acquisition.➢ Manage day-to-day team operations and communication with Branch Head.➢ Analyse team performance to identify team’s target vs achievement and provide feedback to Operations and Branch Head.➢ Assist with team building and maintaining a high-performance team by hiring sales executives. ➢ Assisting team in the development of systematic follow-up on action plans for improvements.➢ Works closely with Senior Managers to develop and maintain monthly forecasts and profit and loss management of Team Kolkata.➢ Accompanied sales representatives in sales meeting for closing sales calls.Renewal SalesResponsibilities: -➢ Team Building ➢ Team Handling➢ Renewal Portfolio Management➢ A++ Client Handling➢ Client Servicing & Retention➢ Client Relationship Management➢ Sales Value Upgradation of Existing Portfolio

Work with an established customer base and Management of Renewal Portfolio.➢ Working with various departments across the organization to advocate for the customer and work together to resolve any issues.➢ Manage outbound and inbound calls with customers/partners regarding renewal quotes, products, pricing, programs, up/cross selling etc.➢ Resolving order issues with customer service and order management as Client servicing.➢ Proactively identify and escalate issues and potential obstacles to the successful execution of Quikr jobs.➢ Client Relationship Management.➢ Meet and exceed monthly and annual Sales Value Upgradation of Existing Portfolio.➢ Handling of A++ Clients of Quikr Jobs

➢ Maintaining intensive sales training and development program for all members of sales.➢ Provided continuous learning opportunity to new and existing sales professional to ensure maximum effectiveness of the company’s sales effort. ➢ Provided ongoing coaching and managing of new hires until they are fully trained.➢ Recruited and trained sales consultant for entire sales location across Kolkata.➢ Conducted individual field training demonstration and coaching sales representatives on sales calls.➢ Team Leading – New Joiners➢ Evaluated every new hire and map them into different teams as per their skills➢ Worked with sales representative and other internal department to facilitate customer and product success

Responsible for business development and full sales cycle.➢ Lead Generation by referring various channels e.g., advertisement, online portals etc. ➢ Product Presentation, to range of various resource seeking B2B clients, across all sectors.➢ Selling Quikr Jobs online portals to various placement agencies, consulting farms, SMEs and corporate clients.➢ Achieving sales objectives, revenues by direct Selling, up selling, cross selling, cold calls.➢ Manage complex sales & conversion of provided leads on target basis.➢ New client acquisition and relationship developments for provided leads.➢ Conduction of market research analysis for new leads creation.➢ Client requirement mapping and Sales Value Upgradation on Existing Leads by providing best solution to meet their requirements.

B2B Sales➢ Presenting business proposals, grading demos to prospective clients.➢ Dealing with Diamond dealers, Companies and Showrooms.➢ New Client Acquisition and relationship developments across all partners.➢ Develops sales strategy and plan for key account to meet personal sales targets. Maintains profiles on key customers including customer capacity, products used and demand volumes➢ Responsible for business development and full sales cycle.➢ Strategic Alliances & Partnerships ➢ Cross Selling➢ New Business Acquisition

product sellinghigher escalation calls handlingclient support