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Satyabrata Behera Email & Phone Number

Leadership in Business ( Customer Success & Global TPM )Global Network infrastructure / Co-create Customer Value / Governance) / CXO-Relationship/OEM management/Ex T-Mobile,Sprint,AT&T,GTS-USA,Pacnet,GTL
Location: Bengaluru, Karnataka, India 6 work roles 3 schools
1 work email found @sprint.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 86%

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Role
Leadership in Business ( Customer Success & Global TPM )Global Network infrastructure / Co-create Customer Value / Governance) / CXO-Relationship/OEM management/Ex T-Mobile,Sprint,AT&T,GTS-USA,Pacnet,GTL
Location
Bengaluru, Karnataka, India

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Satyabrata Behera is listed as Leadership in Business ( Customer Success & Global TPM )Global Network infrastructure / Co-create Customer Value / Governance) / CXO-Relationship/OEM management/Ex T-Mobile,Sprint,AT&T,GTS-USA,Pacnet,GTL based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at sprint.com and a matched LinkedIn profile for Satyabrata Behera.

Satyabrata Behera previously worked as Group Manager, Project Management at T-Mobile and Manager, Service Management at Sprint Nextel Inc.. Satyabrata Behera holds Pg Diploma, Cyber Law And Cyber Forensic from National Law School Of India University.

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Profile bio

About Satyabrata Behera

Extensive leadership experience at T-Mobile, Sprint, AT&T, Concert (AT&T & BT JV), GTS, and other ISPs, has provided invaluable insights into both global work culture and customer preferences. Expertise in global customer project management, coupled with a customer-centric focus, ensures exceptional results. Emphasizing Efficiency, Experience, and Effectiveness drives optimal outcomes. Collaborative, detail-oriented, with strong communication and negotiation skills, I maintain high customer satisfaction.Leveraging cross-functional expertise in freelancing or organizational settings showcases dedication to business growth. Tailoring services to address specific challenges, with a proven track record in large-scale transformations, establishes value. Minimizing disruptions underscores commitment to service excellence and customer satisfaction.In both roles, leadership, customer focus, and communication drive success. Strategic project management, transparency, and stakeholder alignment ensure smooth execution and pave the way for collaboration and expansion. With a blend of planning and execution, I'm primed to drive successful transformations and fuel business growth.With a proven track record at T-Mobile, my leadership in project and service management has consistently delivered excellence in service delivery and customer success. Our team's commitment to establishing delivery standards and governance frameworks has set benchmarks across the telecom industry. We've achieved scope, timelines, cost, quality, and SLAs through continuous improvement and a keen focus on risk mitigation.My recent efforts in operationalizing Unified Licenses to expand telecom services underscore my dedication to innovation and strategic growth. Partnering with cross-functional teams, we have fostered executive-level relationships and executed strategic initiatives that enhance vendor partnerships. As a certified professional in project and customer success management, my mission is to co-create value and drive customer-centric change that propels our organization.A certified Independent Director from IICA with 11yrs of experience as Director on Board. Exposure to regulatory and compliance of Finance, lawful interception, LEA and Digital personal data protection.

Listed skills include Telecommunications, Managed Services, Vendor Management, Service Delivery, and 37 others.

6 roles

Satyabrata Behera work experience

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Group Manager, Project Management

Bengaluru, Karnataka, India

1. Customer Success/Experience: Spearheading efforts at the country level indicates a significant leadership role in ensuring that customers are not just satisfied but delighted with the telecom services provided.2.License Acquisition: Your involvement in acquiring and operationalizing Unified License (UL), ISP, and VNO licenses underscores your contribution to expanding the company's service offerings and market reach.3.Delivery Standards and Governance: Your role in defining delivery standards, governance structures, KPIs, and best practices suggests a proactive approach to ensuring high-quality service delivery and maintaining consistency across operations.4.Performance Management: Achieving scope, timelines, cost, quality, and SLAs consistently indicates a focus on performance management and meeting or exceeding expectations in key areas.5.Risk Management: Identifying issues and risks in a timely manner, and developing and implementing mitigation and contingency plans, demonstrates a keen understanding of risk management principles and a proactive approach to addressing challenges.6.Governance Framework: Developing a governance framework aligned with business goals and facilitating decision-making processes indicates strategic thinking and a commitment to aligning operational activities with overarching business objectives.7.Executive Briefing and OKRs: Your involvement in executive briefing and defining Key Results (OKRs) underscores your role in strategic planning and ensuring that business objectives are clearly defined and monitored for success.8.Revenue Retention: Being responsible for business revenue retention highlights your accountability for ensuring that the company maintains its financial stability and continues to grow its bottom line.

Oct 2020 - Apr 2023

Manager, Service Management

Bengaluru Area, India

Spearheaded the establishment of green IT and telecom infrastructure in India, initiating project/service management and operations teams from scratch.Developed and nurtured partnerships with colocation/data center providers, telecom service partners, IT system integrators, and cloud operators.Collaborated with APAC's regional IT and access providers to manage delivery and assurance lifecycles for large accounts, ensuring timely delivery with global system integrators.Oversaw capacity management within the APAC hub network to optimize costs and scaling.Led strategic planning efforts to meet short and long-term business objectives, including feature enhancements, business/service improvement plans, project reviews, competitive analyses, and pricing strategies.Contributed as a member of the Sprint Corporate Governance Team, managing a USD 26 million portfolio focused on customer business experience and regulatory compliance.Acted as the primary point of contact for customer advocacy, facilitating CXO-level interactions for both vendors and customers.

Oct 2004 - Sep 2020

International Service Manager

Bengaluru, Karnataka, India

Led a dedicated team responsible for managing all customer Program and Service management requirements, overseeing a USD 55 million business in India, including IPLC and MPLS connectivity services across Asia Pacific.Successfully acquired and delivered subsea fiber capacity on both Atlantic and Pacific routes, expanding the company's network capabilities.Established a satellite earth station to enable one-hop connectivity to the United States, enhancing global communication infrastructure.Managed trouble ticket resolution and root cause analysis (RCA), driving service improvement initiatives for major global customers and maintaining strong customer relationships.

Jan 2001 - Oct 2004

Service Manager

Concert ( At&T And Bt Joint Venture )

Bengaluru, Karnataka, India

End to End Service Delivery & Assurance Management , Relationship Management with Telecom Operators for Asia region

Jan 2001 - Feb 2002

Deputy Manager-Network Operation India

C-Datacom International Inc

Bengaluru Area, India

Satellite Connectivity and RF and Wireline Service delivery and assurance

Nov 2000 - Jan 2001

Asst Manager

Mumbai ,Bangalore, India

Green build infrastructure for ISP setup , IT Systems ( servers and Back ups )and Node expansion , Setting of up helpdesk of Customer and Technical Support

Dec 1999 - Nov 2000
3 education records

Satyabrata Behera education

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What is Satyabrata Behera's role at their current company?

Satyabrata Behera is listed as Leadership in Business ( Customer Success & Global TPM )Global Network infrastructure / Co-create Customer Value / Governance) / CXO-Relationship/OEM management/Ex T-Mobile,Sprint,AT&T,GTS-USA,Pacnet,GTL.

What is Satyabrata Behera's email address?

AeroLeads has found 1 work email signal at @sprint.com for Satyabrata Behera.

Where is Satyabrata Behera based?

Satyabrata Behera is based in Bengaluru, Karnataka, India.

What companies has Satyabrata Behera worked for?

Satyabrata Behera has worked for T-Mobile, Sprint Nextel Inc., At&T, Concert ( At&T And Bt Joint Venture ), and C-Datacom International Inc.

How can I contact Satyabrata Behera?

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What schools did Satyabrata Behera attend?

Satyabrata Behera holds Pg Diploma, Cyber Law And Cyber Forensic from National Law School Of India University.

What skills is Satyabrata Behera known for?

Satyabrata Behera is listed with skills including Telecommunications, Managed Services, Vendor Management, Service Delivery, Program Management, Pre Sales, Team Management, and Product Management.

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