Business Analyst Specialist
Current• Managed configuration and testing for various technology implementations, ensuring seamless integration with existing systems.• Performed in-depth system analysis to identify gaps, resulting in business process improvements and optimized workflows.• Partnered with IT and cross-functional teams to facilitate the transition and integration of new third-party technology platforms, including the implementation of OneTrust.• Conducted requirement analysis and mapped as-is, to-be process flows, contributing to the development of streamlined processes.• Led the configuration of assessments and workflows within OneTrust, providing solutions to identified problems without the need for custom coding.• Utilized JIRA for tracking project progress and MS Office Suite for documentation and reporting, ensuring all stakeholders were informed and aligned.• Provided critical input and advocated for the 3rd party risk office, driving technology deliverables and decision-making in unclear situations.• Developed data analysis solutions using SQL, contributing to process mapping and the depiction of workflows using Visio.• Supported the implementation of technology and system solutions with a focus on risk management, aligning with Freddie Mac’s operational goals.• Leveraged strong organizational and time management skills to manage multiple priorities and deadlines, maintaining project momentum.• Key Achievements:• Successfully implemented OneTrust within a third-party office, improving the efficiency of risk management processes.• Provided input on critical business decisions, ensuring alignment with organizational objectives.• Developed and maintained effective relationships across divisions, enhancing collaboration and project success.• Delivered data analysis projects that supported informed decision-making, utilizing SQL and Tableau to present actionable insights.