Looking after sale service for South East Asia Market & RUSSIAService Network expansion.Infrastructure development as per CIP.workshop profitability & Revenue enhancement & monitoring .paid service increase for workshop .PDI & Installation implementation for better product reliability .GPS system implementation for doorstep service .Product training to Distributor team, Technicians & local mechanics.Service process & system Implementation & response time reduction. Development of service bulletin , service Manual & training videos.Service promotional activity like free service camp, local mechanics meet , customer meet etc .Spare parts availability as per EOR List. spare parts target achievement & expansion of Reatiler network .warranty settlement & data analysis for product improvement .Field Product concern resolution , analysis & corrective action .Customer satisfaction survey , analysis & action plan.New product development, testing & audit Retrofitment campaign for critical issues .competition information.six sigma projects for service improvements. Key Achievements : 1- Worshop revenue growth YOY 26 % 2- paid service redemption 22 %3- Critical issue resolution through CFT - 90 days4- GPS implementation for doorstep service response time reduction .5- Spare parts target achievement- 108 % ( 2.05 Million USD )6 - Automation of Workshop : 6 Regions of Bangladesh. 7- Service & Spare Network expansion - YOY 12%8- successfully completed Retrofitment campaign for major critical issues in South East Asia Market