With a Bachelor of Computer Application from Savitribai Phule Pune University, my journey in the tech world has led me to my current role as a Technical Support Specialist at Accenture. Here, my competence in customer service and technical support, honed over two years at Concentrix, enables me to effectively address client issues while contributing to team success. My educational background in Computer Science lays the foundation for my problem-solving abilities, ensuring that our clients receive not just solutions, but also a superior service experience.