Dedicated to cater global clientele with top-notch IT services & best inline technical solutions. I am passionate about technology & achieving my client's Project dreams. What more should a service industry's motto be "​ help your clients with best customer services"​& that's exactly what I am about and do on daily basis - Touching client's dreams on daily basis.* My Roles & Responsibility. • Led and motivated project team to meet and exceed project KPIs.• Communicated progress updates to various stakeholders to secure further funding for project activities.• Reviewing contracts.(SLA,SRS,NDA,SOW)• Managing team of 20+ sales & Operation person• Managing and retaining relationships with existing clients• Researching business opportunities and viable income streams• Following industry trends locally and internationally• Reporting on successes and areas needing improvements• Arrange proper training to new executive for Software Knowledge & new updates• Reviewed performance against targets, appropriately identifying and managing risks and opportunities.• Identified future capacity and capability needs for successful project planning.• Managed client expectations with professional, considered approach to projects.• Oversaw operational aspects of projects, staffed project teams and directed activities to achieve budget targets.• Drafted policy documents in collaboration with stakeholders and managed vendor contracts by assigning tasks and communicating deliverables.• Applied successful project management techniques to enable project delivery within budgetary and time constraints.• Enforced set quality standards to deliver key objectives and project KPIs.• Controlled expenditures by regulating change requests and project activities to decrease overruns and delays.