Business Consulting / Delivery Manager
Current- Collaborated with the Newgen team to gather requirements and customize products, including iBPS and Omnidocs DMS, to align with client needs.- Facilitated key engagements such as daily status meetings, brainstorming sessions with clients, and demo presentations to secure approvals on deliverables.- Analysed use cases for generative AI implementation, ensuring alignment with client objectives, and oversaw their deployment.- Managed and maintained the product backlog by prioritizing… Show more - Collaborated with the Newgen team to gather requirements and customize products, including iBPS and Omnidocs DMS, to align with client needs.- Facilitated key engagements such as daily status meetings, brainstorming sessions with clients, and demo presentations to secure approvals on deliverables.- Analysed use cases for generative AI implementation, ensuring alignment with client objectives, and oversaw their deployment.- Managed and maintained the product backlog by prioritizing items based on complexity, effort, and business value to optimize project outcomes.- Conducted in-depth research on third-party aggregators to design and integrate an e-KYC verification feature within the BPM application, ensuring alignment with business and technical requirements.- Developed comprehensive documentation, including Business Requirement Documents (BRD), Project Plans, and Effort Estimation sheets, to support project planning, execution, and resource allocation.- Oversaw operational activities, including conducting interviews, reviewing and approving timesheets, coordinating feedback sessions with client managers, addressing client concerns, and conducting on-site visits to strengthen client relationships. Show less