Satyarth Kumar Email & Phone Number
Who is Satyarth Kumar? Overview
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Satyarth Kumar is listed as Ex Digital Transformation Specialist at Schneider Electric | MBA - BITS, Pilani | PMP at Kong.AI, based in Dharmsala, Himachal Pradesh, India. AeroLeads shows a matched LinkedIn profile for Satyarth Kumar.
Satyarth Kumar previously worked as Digital Transformation Specialist at Schneider Electric and Program Coordinator - Digital Solutions at Schneider Electric. Satyarth Kumar holds Master Of Business Administration - Mba, Marketing And Operations, 7.03 from Birla Institute Of Technology And Science, Pilani.
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About Satyarth Kumar
Results-driven digitization professional with close to 3 years of experience spearheading global initiatives that elevate customer experiences, drive business growth, and fuel organizational success. With a proven track record of delivering transformative projects, I leverage expertise in customer journey mapping, design thinking, project management (JIRA, MS Projects, MS Office), operations management, and stakeholder management & collaboration. Holding an MBA from BITS Pilani and currently pursuing PMP certification, I'm passionate about harnessing technology to drive customer-centric innovation and business excellence.
Satyarth Kumar's current company
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Satyarth Kumar work experience
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Digital Transformation Specialist
- Spearheaded customer journey mapping initiatives, collaborating with global teams to design and implement tailored strategies, resulting in: - 15-point increase in overall Net Promoter Score (NPS) - 25% increase in.
- Developed and delivered impactful 'As is' and 'To be' journey maps, driving business value and informing strategic decisions, identify gaps, leveraging design thinking and stakeholder management skills.
- Integrated customer journey maps… Show more
- Integrated customer journey maps into transformation processes, enabling data-driven decision-making and improving customer retention.
- Trained and enabled country teams in customer journey mapping, ensuring sustained impact.
- Created interconnected customer councils for enhanced feedback loops, communication, and new feature testing.
Program Coordinator - Digital Solutions
- Managed two critical customer channels, ensuring seamless handling of customer and business requests
- Successfully navigated and translated requests into actionable projects, collaborating with technical teams (mySchneider APP, Technology Transfer Files, Technical Communications of the Future).
- Proactively streamlined communication and project execution, yielding optimized outcomes and enhanced customer satisfaction.
- Gathered requirements from stakeholders to inform new initiative… Show more
- Gathered requirements from stakeholders to inform new initiative development & developed compelling business cases and user stories to secure support for strategic projects.
- Designed and implemented a prioritization matrix to objectively rank business requests, ensuring alignment with organizational goals.
Management Trainee
- Demonstrated business understanding, analysing market trends, customer needs, and the business environment.
- Developed stakeholder management skills, creating strategic relationships within the organization.
- Applied customer-centric approach, supporting initiatives that drive business growth and customer satisfaction.
Business Associate Intern
- Collaborated with cross-functional teams to execute brand store management strategies.
- Developed and maintained strong relationships with key clients, ensuring prompt issue resolution.
- Contributed to brand integrity and client satisfaction through proactive account management.
Satyarth Kumar education
Master Of Business Administration - Mba, Marketing And Operations, 7.03
Bachelor Of Technology - Btech, Information Technology, 72.1%
Hsc, Non-Medical, 86.2
Ssc, 87
Frequently asked questions about Satyarth Kumar
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What company does Satyarth Kumar work for?
Satyarth Kumar works for Kong.AI.
What is Satyarth Kumar's role at Kong.AI?
Satyarth Kumar is listed as Ex Digital Transformation Specialist at Schneider Electric | MBA - BITS, Pilani | PMP at Kong.AI.
Where is Satyarth Kumar based?
Satyarth Kumar is based in Dharmsala, Himachal Pradesh, India while working with Kong.AI.
What companies has Satyarth Kumar worked for?
Satyarth Kumar has worked for Kong.Ai, Schneider Electric, and Ans Commerce.
How can I contact Satyarth Kumar?
You can use AeroLeads to view verified contact signals for Satyarth Kumar at Kong.AI, including work email, phone, and LinkedIn data when available.
What schools did Satyarth Kumar attend?
Satyarth Kumar holds Master Of Business Administration - Mba, Marketing And Operations, 7.03 from Birla Institute Of Technology And Science, Pilani.
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