Satyarth Kumar
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Satyarth Kumar Email & Phone Number

Ex Digital Transformation Specialist at Schneider Electric | MBA - BITS, Pilani | PMP at Kong.AI
Location: Dharmsala, Himachal Pradesh, India 5 work roles 4 schools
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Role
Ex Digital Transformation Specialist at Schneider Electric | MBA - BITS, Pilani | PMP
Location
Dharmsala, Himachal Pradesh, India

Who is Satyarth Kumar? Overview

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Satyarth Kumar is listed as Ex Digital Transformation Specialist at Schneider Electric | MBA - BITS, Pilani | PMP at Kong.AI, based in Dharmsala, Himachal Pradesh, India. AeroLeads shows a matched LinkedIn profile for Satyarth Kumar.

Satyarth Kumar previously worked as Digital Transformation Specialist at Schneider Electric and Program Coordinator - Digital Solutions at Schneider Electric. Satyarth Kumar holds Master Of Business Administration - Mba, Marketing And Operations, 7.03 from Birla Institute Of Technology And Science, Pilani.

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Kong.AI

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Profile bio

About Satyarth Kumar

Results-driven digitization professional with close to 3 years of experience spearheading global initiatives that elevate customer experiences, drive business growth, and fuel organizational success. With a proven track record of delivering transformative projects, I leverage expertise in customer journey mapping, design thinking, project management (JIRA, MS Projects, MS Office), operations management, and stakeholder management & collaboration. Holding an MBA from BITS Pilani and currently pursuing PMP certification, I'm passionate about harnessing technology to drive customer-centric innovation and business excellence.

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Satyarth Kumar's current company

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Kong.AI
Kong.Ai
Ex Digital Transformation Specialist at Schneider Electric | MBA - BITS, Pilani | PMP
Dharamshala, HP, IN
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5 roles

Satyarth Kumar work experience

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Role listed

Dharamshala, HP, IN

Digital Transformation Specialist

Gurugram, Haryana, India

  • Spearheaded customer journey mapping initiatives, collaborating with global teams to design and implement tailored strategies, resulting in: - 15-point increase in overall Net Promoter Score (NPS) - 25% increase in.
  • Developed and delivered impactful 'As is' and 'To be' journey maps, driving business value and informing strategic decisions, identify gaps, leveraging design thinking and stakeholder management skills.
  • Integrated customer journey maps… Show more
  • Integrated customer journey maps into transformation processes, enabling data-driven decision-making and improving customer retention.
  • Trained and enabled country teams in customer journey mapping, ensuring sustained impact.
  • Created interconnected customer councils for enhanced feedback loops, communication, and new feature testing.
Nov 2022 - Nov 2023

Program Coordinator - Digital Solutions

Gurugram, Haryana, India

  • Managed two critical customer channels, ensuring seamless handling of customer and business requests
  • Successfully navigated and translated requests into actionable projects, collaborating with technical teams (mySchneider APP, Technology Transfer Files, Technical Communications of the Future).
  • Proactively streamlined communication and project execution, yielding optimized outcomes and enhanced customer satisfaction.
  • Gathered requirements from stakeholders to inform new initiative… Show more
  • Gathered requirements from stakeholders to inform new initiative development & developed compelling business cases and user stories to secure support for strategic projects.
  • Designed and implemented a prioritization matrix to objectively rank business requests, ensuring alignment with organizational goals.
Dec 2021 - Oct 2022

Management Trainee

Gurugram, Haryana, India

  • Demonstrated business understanding, analysing market trends, customer needs, and the business environment.
  • Developed stakeholder management skills, creating strategic relationships within the organization.
  • Applied customer-centric approach, supporting initiatives that drive business growth and customer satisfaction.
Sep 2021 - Nov 2021

Business Associate Intern

Gurugram, Haryana, India

  • Collaborated with cross-functional teams to execute brand store management strategies.
  • Developed and maintained strong relationships with key clients, ensuring prompt issue resolution.
  • Contributed to brand integrity and client satisfaction through proactive account management.
Jan 2021 - Jun 2021
4 education records

Satyarth Kumar education

Bachelor Of Technology - Btech, Information Technology, 72.1%

University Institute Of Information And Technology, H.P.U., Shimla

Hsc, Non-Medical, 86.2

D.A.V. Model School, Chandigarh,15-A

Ssc, 87

Sacred Heart School, Dharamsala
FAQ

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What company does Satyarth Kumar work for?

Satyarth Kumar works for Kong.AI.

What is Satyarth Kumar's role at Kong.AI?

Satyarth Kumar is listed as Ex Digital Transformation Specialist at Schneider Electric | MBA - BITS, Pilani | PMP at Kong.AI.

Where is Satyarth Kumar based?

Satyarth Kumar is based in Dharmsala, Himachal Pradesh, India while working with Kong.AI.

What companies has Satyarth Kumar worked for?

Satyarth Kumar has worked for Kong.Ai, Schneider Electric, and Ans Commerce.

How can I contact Satyarth Kumar?

You can use AeroLeads to view verified contact signals for Satyarth Kumar at Kong.AI, including work email, phone, and LinkedIn data when available.

What schools did Satyarth Kumar attend?

Satyarth Kumar holds Master Of Business Administration - Mba, Marketing And Operations, 7.03 from Birla Institute Of Technology And Science, Pilani.

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