Satyanarayan J. Email & Phone Number

•A dynamic professional with 11 years of rich experience in managing operations for ITSM oriented service deliveries, encompassing Incident, Problem Management and Request Fulfillment and SLA management based on ITIL best practices.• Have over all 5 years proficient experience in creating and building the dashboards in Power BIDesktop and very good in EXCEL.• Proficient in designing/building complex stunning reports/dashboards using Filters (Slicers), Drilldown Reports, Sub reports and AdHoc reports in Power BI Desktop.• Experience in providing the securities for reports/dashboards by assigning roles. • Decisive, action-oriented, and results-focused with great leadership, insight, and execution skills. Offers outstanding talent in identifying quality individuals and developing staff in local and global multi-location settings. Considerable experience working in fast paced environments with an entrepreneurial knack for getting things done.• Consistent in creating solid Report very quickly with peers, clients, partners, vendors, and staff evidenced by repeated successes, reducing change-related anxiety, developing change champions, and enabling cooperation in the organization.

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  Savitribai Phule Pune University

  Computer Software And Media Applications