Collaboration with on shore counterpart to wireframe the end project and conduction a complete life cycle for the development of the end goal.Taking regular feedback with the client so to meet the changing requirement in the Product/Project.Preparing the Effective MoM’s so to ensure seamless delivery and keep all stakeholders updated.Conducting 1:1 for the team (7 members) so to fill any gaps and complete satisfaction of the team members.Facilitate team meeting with clients so to keep all updated in term of client expectation and to cater team Spirit.Also involve with management to forecast future attrition in team & facilitate the hiring procedure.A complete go on creating Weekly & Monthly Status Reports/Documents with highlights.Following Agile in deliveries & attending scrum call.End to end sprint lifecycle designed and follow with team capabilities to ensure deliveries.

In GPDA (Govt. Program Digital Analytics) -Worked on Champaign Projection to put impactful outcome on Supply chain in terms of Customer Satisfaction & CSAT. (web form study with mainly impact of Visits, Apps, Calls and OLE -online enrollments)Worked with ownership on State Dashboard for US Client to provide Insight, number in term of complete chain management of customer fallouts, its cause and resolutions.KPI’s dashboards in DOMO with complete Customer Journey chain for maximum turn outs for online enrollments in AEP period of government insurance & plans.Worked on Peanut Butter cup- dashboard to provide an eagle eye view of important performance Management and comparative study Vs last year.In People Analytics –Collaborate closely with the onshore client to gain a thorough understanding of EXI survey its life cycle, with results and the factors influencing those results.Conduct in depth analysis to uncover the underlying message behind the EXI survey, enabling the formulation of comprehensive answers and powering leadership with solution to maintain the continuity of the supply chain.Emphasized daily case management to Workfront & Service now Tool to address a wide range scenario in supply chain Management system.Implemented automation using DOMO tool in cost effective process to transfer results from existing excel base report to on shore clients.