Taking care last mile operation of city. Planning the operation as per load projection Branch opening / Manpower hiring & all setups. Ensure pickup & drop thru milk runs to all branches. Ensure OFD & delivery as per PDD . Returns validation /QC & connection to FC same day. Vender onboarding & fleet management. Organize the briefing & huddle to all team member every day for processimplementation. Billing & payment follow up. P & L

 Taking care MH (sorting center) operation for Flipkart Vehicle (LH & feeder) inward & outward as perSTD/STA. Totally 60 + fleet dispatch (milk run + LH) Making load projection daily basis & plan the operation. Ensure connection all shipment thru own network or coloaders Vender meeting & on boarding. Manpower management as per requirement hiring & on boarding RCA daily basis & same publishing to management Organize the briefing & huddle to all team member every day for processimplementation. . Billing & payment follow up

 Responsible for day to day operations of organization and teamof 250 + employees andmanaging run time issues with proper communication and escalations. Follow up with clientsfor receiving shipments,sorting and manifesting accordingto the location. Closely Monitoring the Intra city & Intercity Performance, Bagging time, WH PickupAdoption andWeeklyperformanceTAT. ProvidingRCAfor issue andmissconnection.. Handling Inter & intra city delivery/pickup & dispatch thru own fleet&co-loaders As per stock plan the vehicle & route with proper utilization for reduce the cost. Responsible for processing& connection all shipment to respective destinationsthrough surface/Air. Implementing and maintaining the good warehouse practices like as Earmarked areaProduct identification area etc. responsible for the safety the goods and personnel inthe warehouse To Maintain a Good house-keeping standards andsustaining“5S”. Controlling all the operations related to the costs of the express distributioncenter. Briefing daily basis to all staff /driver aboutplan/route/documentation. Vender meeting briefing time to time for route plan &rate negotiation. Handle AIR & SURFACE operation same time without any escalation. Customer visit /meeting weekly for brief about new services /increase the sales. Monitoring performance matrix of WH ensures pickups /delivery /processing/connection on time Mail escalation & respond.

 Tracking the INWARD & OUTWARD of shipment & managing the operation ofmaterial movement, pending requisition & pending dispatches.. .Follow up with venders for on time pickup & receiving all shipment at warehouse. Co-ordination with respective branches for on time system entry / connection/OFD&ensure delivery with clean POD withinTAT. Preparation of monthly performance /delivery service level reports. Generate MIS & share to reporting manager and client every day. Meeting with clients time to time for understanding the needs /issues/complain &tryto resolve without escalations. Developing a solid and trusting relationship between major key client &company. Managing communications between key clients & internal teams forstrategic planning to improve client results for increase sales infuture. Monitoring and managing the progress of the operation to ensure that theteam correctly understands the goals and any changing requirements Follow up for payments & mail respondstimely. Handling the deliveries & connect all booking shipment to respectivedestination. Managing turnaround time for Inbound / OutboundShipment. Effectively streamlining the systemand proceduresfor inventory control for ensuringready availability of materials to achieve the needed delivery targets. Retaining and developing a strong, diverse and talented team of warehouse&administration. Arrange pickup as per indents & delivery all incoming shipment thru ownfleet.

 All express & feeder loading & unloading on time for maintain theOTA/OTD. Documents checking like permit /invoice/vehicle documents if required arrange/collect. Co-ordinate & follow up with teams if any DEPS received try to close withintime. Docket/ LR shorting route wise & plan operation /vehicle as per load factor. Maximum utilization of space by en-route market vehicles. Successfully worked in day & night shift in In-transitcenter. Maintain the FIFO in operation to minimize ageing for the shipment. Taking care Pickup /delivery & maintain the stocks Ensure 100% OFD in same days and maintain the DIFOT. Follow up with CS about undelivered shipments for next action whatever deliver scanall PODs on time & close thru system same days. COD/TOPAY collection & submit to finance department on time. Arrange pickup as per clients scheduled time & upload /entry LR sometime. QC checking /sorting location wise all shipment & connect to Hub center. Reduce the OS collection days from 90 to 60days. Arrange P&P all fragile item & connection to disposal coolingshipments. Mail checking & respond to close inter branch & clients escalations.