A graduate of Visual Communications, my career started with brief stints at Ogilvy and Lintas - leading Ad agencies in India. My experience in the call centre industry started soon after that by joining Supersight BPO, one of Chennai's first outbound 3rd party call centres and a part of the $250mn Foresight Group of companies.After 4 years of managing SBPO with hundreds of young and dynamic staff members, serving over a hundred clientele in more than a dozen verticals, I co-founded Helios Outsourcing in January of 2006.With many successes in the contact centre industry space and with just days left to celebrate our 5th anniversary, Helios is here to serve businesses around the world through the optimal utilisation of people & technology.Specialties: • Business entrepreneurship • Creating & enhancing partnerships & alliances • Team building & leadership management • Strategic planning & implementation• Training & development• Outsourcing & offshore transition & deployment• Design & brand creation