Professional Profile: Have extensive experience of 17 years in Strategic Planning, Business Operations, Channel Management, Commodity Management and Relationship Management in the domain of Financial Inclusion, E-governance and Telecom. Proficient in running business operations and taking initiatives for business excellence through process improvement, he is Champion decision maker with a knack to making business processes to enable end-to-end success; continuously working towards making the organization more effective and productive, through implementing the best practices. A true team leader in managing & motivating teams for smooth operations. He also has extensive experience of developing procedures, service standards & operational policies for business excellence.