Utilizing our extensive experience in destination management and tour operations, Infinite Tours was established to provide a wide range of service offerings spanning leisure holidays, adventure, group tours, M.I.C.E., and cruises shore excursions. Whether the services are in Oman or worldwide, we are sure to meet the demands with exceptional support from planning to execution.

• In 2016, took over the management of the well-established organization consisting of 7 branches and 120 employees with complete P&L responsibility.• Effectively managing Travel Agency, Leisure (Inbound Tourism & Outbound Holidays), Airline Representations (GSA), and Cargo Operations with consistent year-on-year growth.• Effective management of Sales and Marketing Campaigns, Advertising (Conceptualization, Design & Communication), Budgeting & Forecasting, and Manpower Development & Recruitment.• Hands on experience in leading, mentoring, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets.• Relationship Management & Liaison with Key Principals, Partners, and Clients within Oman and abroad.• Leading the development and project management of e-Commerce business verticals (Online Travel Portal, Corporate Booking Tool, and Travel Agency B2B Portal) and implementing systems and processes to improve and scale-up the existing business verticals.• Exposure in maintaining expenses with implementation of stringent cost control measures.Other Responsibilities & Achievements:• Pivotal in increasing the company’s top & bottom lines year-on-year and improving staff productivity in all business verticals.• Increased the digital presence of the company by revamping the corporate website (www.nttoman.com) and successfully introducing Social Media Engagement & Promotions on various digital platforms.• Represented the company and the Saud Bahwan Group in many local & international events.

Management of Corporate Accounts within my portfolioPreparation of Credit Proposals, memos, call reports, etc. Credit Administration (release of facilities, documentation follow-up, compliance of approval conditions, etc.)Regular review of accounts to ensure optimum utilization and handling customer calls. Business development by increasing volume of existing customers and marketing to new customers. Relationship Management and problem solving.