Dotline Technologies is a global IT Solutions and Services Company established in 2013 with its corporate head quarters in Pakistan.We continue to expand our global network while providing value -added cost effective consulting services to our clients.Dotline Technologies has operational offices in Karachi, Lahore and Islamabad.As a world-class company with a regional focus, we primarily concentrate on providing Information Technology Solutions and Professional Consulting Services, across different verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate & Manufacturing.We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology. We strive to build a long-lasting relationship with our customers and client satisfaction is our key performance indicator. We take pride in becoming a preferred partner for most of our clientele.With more than a decade in this industry, we have established a successful track record of consulting service delivery with a variety of technical roles across various industries.Dotline Technologies has a specialized skilled team of 120+ IT Consultants offering both international expertise and a deep understanding of the local market.Dotline Technologies Pvt. Ltd.Mob : +92-311-9200440Website : www.dotlinetechnologies.comEmail : sales@dotlinetechnologies.com

-Installing and configuring Mikrotik Routers/Cisco Switches-Coordinate with PTT (Internet Service Providers.-Responsible for diagnosing & resolving hardware, software & end users problems.--Working within a TCP/IP network environment, including DHCP, DNS and Ethernet .-Firewall administration Responsibility for company IT security-Providing telephone and desktop support-Backup and disaster recovery plans-Configuring and managing backup & restore procedures.-Installing and configuring CENTOS and BPO

-To ensure the correct functioning and maintenance of all internal and external customer IT equipment and services.-Responsible for Network Administration & Support of several airlines, including LAN WAN, workstations hardware, software support and maintenance.-Manage the replacement of faulty equipment through the use of spares, and ensuring the timely replenishment the spare according to prescribed availability and sparing policy.-Carry out site surveys for new customer premises for preparation for new product and services installation under the guidance of senior team members.-Adhere to installation guidelines and industry best practices in order to deliver quality Field Operations.-Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with the Field Operations guidelines and instructions where provided.-Reporting and escalating all observed problems to proper SITA operational escalation points.-Carry out preventive maintenance of equipment in accordance with agreed schedules and to manufacturer specifications.-Perform tests on hardware and software components and be responsible for the co-ordination of local acceptance testing with Customers and 3rd parties.-Manage local suppliers in the provision of services for the SITA Field Operations center and report on services provided to management.- Projects -Iraqi Airways PTC (PAKISTAN TOBACCO COMPANY) Saudi Airline - Tech RefreshPhilip Morris - Tech RefreshAir ChinaIraqi Airways- Awards - Bravo Award 2018 By CEO SITA- Appreciations - Iraqi Airways by Country Manager PakistanIraqi Airways by Manager Operations SITA IRAQPhilip Morris by IT Head PakistanEtihad Airways by SITA SDM EtihadField Operation by Orange Business Services SDM

Network administration (including backup, security management, user account management, e-mail systems internet access, office systems and applications support). Supports server, network and desktop hardware, software and applications.Installing, Configuring Windows 7, Windows 2000 Professional, Windows XP Professional as clients. Configuring & troubleshooting of LAN setup.Maintained in-house computers, including hardware/software upgrades, backups, and repairs.Install and Configuring MDEAMON Email Server.Responsible for asset tagging hardware and ensuring assets are recorded within the appropriate system throughout their lifecycle

Manage Software and Hardware support/implementation/training to end user. Provided technical support to a wide range of users – internal and external. Switch troubleshooting. Hard/ware Software troubleshooting. Configuring SIP phones Cisco IP phone 7950, Avaya IP phone and Mitel. Help desk (Remedy) Management. Responsible for maintaining quality of service by escalating complaints to concerned departments. Maintenance of Data Centre environment – i.e. cabling labeling and standards. Network Trouble Shooting and Support. Test and configure new workstations, peripheral equipment and software. Manage multiple shared servers, network management server, and Kaspersky Suite of Enterprise Security server. Assisted in implementing proprietary security mechanisms on customer software.Monitoring the whole computer network which includes server-client based environment.A comprehensive network monitoring of hardware and software including Servers, Routers, Switches, Firewalls, Printers, Bandwidth, Threshold, CPU utilization, Memory utilization, Disk utilization, Link utilization, Traffic rate, Errors rate, Voltage, Temperature & Buffer statistics. Monitoring all web sites including global URL’s and URL’s in the servers.Analyze problems, perform troubleshooting, communicate with site technicians, Level 2 NOC Engineers and other NOCs, and perform resolution.Monitoring Syslogs, Event logs of more than 100 servers (Application Servers, Recording Servers, SQL Servers, Utility Servers, Primary Servers, and Backup Servers etc).

Responsible for diagnosing & resolving hardware, software & end users problems.Working within a TCP/IP network environment, including DHCP, DNS and Ethernet .Firewall administration Responsibility for company IT security Providing telephone and desktop supportBackup and disaster recovery plansConfiguring and managing backup & restore procedures.

Responsible for diagnosing & resolving hardware, software & end users problems.Working within a TCP/IP network environment, including DHCP, DNS and Ethernet .Firewall administration Responsibility for company IT security Providing telephone and desktop supportBackup and disaster recovery plansConfiguring and managing backup & restore procedures.Installing and configuring CENTOS and BPO