Sauda T. Email & Phone Number

With over a decade of experience spanning diverse roles, I am a seasoned professional adept at navigating complex client interactions, managing administrative tasks, and providing exceptional support. Currently, as an Advanced Health Assistant at Accolade, I excel in building strong client relationships, addressing health and financial concerns, and resolving intricate issues related to health benefits. My role involves not only managing escalated calls and Zendesk issues but also leading projects and offering feedback to enhance team performance.In addition to my work at Accolade, I co-administer an online Islamic school, where I oversee business operations, develop curriculum, and provide technical and customer support. This role has honed my skills in administration, including billing, payroll, and scheduling, while demonstrating my ability to manage multiple responsibilities effectively.Previously, as an Administrator/Manager at Markazul Bayaan and Owner of Sauda’s Islamic Boutique, I gained extensive experience in administrative duties, customer service, and business management. My entrepreneurial stint with Sauda’s Islamic Boutique allowed me to refine my skills in client relationship management and inventory control.With a BS in Business Communication from Chestnut Hill College and a minor in Psychology, I bring a strong foundation in effective communication, teamwork, and problem-solving. My diverse background in client relations, healthcare navigation, administrative management, and technical support, combined with my leadership and coaching skills, positions me as a well-rounded professional capable of driving success in dynamic environments.

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  Chestnut Hill College

  Business Communications